What are the responsibilities and job description for the Intake Coordinator position at St. Croix Hospice?
Job Details
Level
Experienced
Job Location
Administration - OAKDALE, MN
Remote Type
N / A
Position Type
Full Time
Education Level
Undisclosed
Salary Range
Undisclosed
Travel Percentage
None
Job Shift
Undisclosed
Job Category
Undisclosed
Job Posting Date(s)
Start Date
10 / 23 / 2024
This is an onsite role located at our Oakdale home office. The role is onsite M-F 10 : 30-7 : 00 with occasional weekends and on-call shifts.
The Intake Coordinator is responsible for the patient intake process including maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes.
ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES
- Receives daily patient referral and intake calls and verifies client's funding source.
- Works with provider and funding source to obtain authorizations for service.
- Works between clients, insurers, and health care providers to collect accurate information for billing.
- Complies with all state, federal, and CHAP referral / intake regulatory requirements.
- Establishes and maintains positive working relationships with current and potential referral sources.
- Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.
- Builds and monitors community and customer perceptions of St. Croix Hospice as a high quality provider of services.
- Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes.
- Maintains comprehensive working knowledge of St. Croix Hospice contractual relationships and ensures that patients are admitted according to contract provisions.
- Participates in quality assessment performance improvement teams and activities.
- Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by St. Croix Hospice.
- Performs daily intake audit
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
We offer amazing benefits including growth opportunities!
Qualifications
The hourly base range for this role is $21.00-$27.50. This range is a good faith estimate; we may pay more or less than the posted range, and this range may be modified in the future. Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The total compensation package for this position may also include the opportunity to participate in employee benefits including our medical / dental / vision insurance and 401(k) retirement plans, subject to applicable plan terms, and / or eligibility for other compensation.
Salary : $21 - $28
