gift shop clerk

Customer Service

• Greet and assist customers in a friendly manner

• Provide information about products, prices, and promotions

• Help customers find specific items or recommend gifts

• Handle returns or exchanges following store policy

Sales & Cashiering

• Operate cash register and process sales transactions

• Handle cash, credit card, and mobile payments accurately

• Issue receipts and give correct change

• Upsell or suggest add-on products when appropriate

Merchandising & Inventory

• Restock shelves and display areas as needed

• Arrange merchandise to be visually appealing and organized

• Monitor inventory levels and report low-stock items

• Tag and label new items

Store Maintenance

• Keep the store tidy and clean (sweeping, dusting, organizing)

• Maintain attractive product displays and promotional signage

• Ensure fitting rooms or display cases are neat (if applicable)

Other Responsibilities

• Open and close the store, including setting up displays or counting the till

• Follow security procedures to prevent theft or loss

• Assist with seasonal or promotional events