What are the responsibilities and job description for the Dental Receptionist position at St. George Medical Clinic?
St. George Medical Clinic, a Federally Qualified Health Center, is seeking a Full-Time Receptionist. Qualified candidate must be available to work evenings and Saturday’s when requested.
JOB RESPONSIBILITIES:
- Answer, Screen and transfer inbound phone calls to appropriate department
- Coordinate and maintain records for staff, telephones, and daily batch outs
- General clerical duties including photocopying, fax, and mailing
- Enter patient data and demographics
- Reconcile batch reports to deposits daily
- Enter medical codes provided by medical providers for billing
- Assist patients with insurance / sliding fee questions
- Scan and enter patient drivers’ licenses, proof of income, insurance cards electronically into patient chart
- Collect co-pays, deductibles, and payments for services
- Schedule /reschedule patients electronically
- Maximum 25lb lifting ability – paper products / office supplies
EDUCATION AND EXPERIENCE:
- Proven work experience as a Front desk or Receptionist - Dental office/ dental assisting experience preferred.
- Hands on experience with office machines (e.g. computers, fax machines and printers)
- Thorough knowledge of customer service, office management and basic bookkeeping procedures
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
KEY COMPETENCIES:
- Communication Skills – written and verbal
- Planning, organizing, and prioritizing
- Flexibility
- Team Player
- Adaptability
