What are the responsibilities and job description for the W2 Contract: Security Customer Success Analyst in Richmond, VA(Hybrid) - Locals Only position at ST Global LLC?
USC/GC Only
Experience in customer success, account management, or a related role in the technology or cybersecurity industry.
Strong understanding of cybersecurity concepts, practices, and products. Familiarity with security frameworks (e.g., NIST, ISO) is a plus.
Proficient in data analysis and reporting tools; experience with CRM systems is advantageous.
Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing customer issues.
Job Type: Contract
Pay: $45.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Experience:
- cybersecurity industry: 5 years (Preferred)
- security frameworks: 5 years (Preferred)
Work Location: In person
Salary : $45