Residential Targeted Case Manager

Responsible for the ongoing development, oversight, administrative supervision, and planning of residential services at Sheehan Landing, and implementing the principles of Housing First, trauma-informed and person-centered care, motivational interviewing, strengths-based case management, and harm reduction.

Benefits: Paid Time Off (PTO) Vacation, Sick and Holidays Medical, Dental, Vision, Basic Life/AD&D, STD, Continuing Education & Flexible Schedule, and IRA match (up to 3%)

Responsibilities:

Work responsibilities will include but are not limited to:

• Interpret the supportive housing program with reference to the mission and goals of the St. John Center strategic plan to ensure that grant and funding requirements are met

• Ensure that St. John Center delivers high quality programs that are responsive to the specific needs of the people served

• Provide subject matter expertise and guidance related to supportive housing programs, housing first, recovery dynamics, and behavioral health issues as they relate to people experiencing homelessness

• Collaborate with Clinical Manager to provide high-quality, regular individual and group supervision to permanent supported housing staff comprised of housing case managers, peer supports, and other staff as necessary

• Collaborate with Clinical Manager to ensure that case files are complete and services are properly documented.

• Collaborate with Property Manager as needed to support residents in maintaining stable housing.

• Collaborate with Volunteer Coordinator to ensure appropriate volunteer coverage as needed.

• Offer supervision, support and guidance that enables staff to deliver effective services; foster a culture of ongoing education, evidence-based practices, and continuous improvement;

• Approve timecards, mileage reimbursement requests, and expense documentation for direct reports

• Work with the Director of Housing to meet grant reporting requirements, including providing match documentation, service metrics and program narratives for reports.

• Review, analyze program data, e.g. HMIS reports, budget documents and other reports

• Engage housing tenants for purposes of program oversight, e.g. conducting focus groups, hearing grievances, and providing crisis intervention

• Provide intensive on-the-job training for new housing staff; provide back-up coverage and support for case managers

• Collaborate with community partners, including the Coalition for the Homeless, Common Assessment Team, Dare to Care, Phoenix Health, payee services and other appropriate service providers to maintain a monthly schedule of innovative on-site services to housing clients that meet HUD requirements.

Physical Requirements:

• Ability to travel throughout Metro Louisville

• Standing or sitting for long periods of time, bending, light lifting, walking, climbing stairs

Minimum Qualifications:

• Bachelor’s Degree

• 3 years of supervision experience

• Project management experience

• Basic computer literacy including word processing and Google suite

• Effective communication skills

• Ability and willingness to safely and effectively de-escalate situations.

• Must have personal transportation, valid driver’s license, liability insurance, and be willing to transport co-workers and/or clients

Preferred Qualifications:

• MSW or CSW

• 3 years of experience in working with the homeless population

• Experience with HMIS

Job Type: Part-time

Work Location: In person