Project Coordinator

The coordinator will develop and coordinate the project. Coordinator will work within the assigned SJCH department in ensuring patients/clients are screened eligibility for program services. Coordinator will visit sites to meet with patient navigators in the lobby and/or clinic to ensure clients are screened and linked for housing needs, food insecurity, and other legal/social support.

The position will also be responsible for building relationships with external agencies relative to the project. The position will collaborate with other agencies and create resources for staff to support clients. The position will be responsible for regular reporting internally and to funding agency. Support to staff will include training and supervision. Support to clients may include accessing transportation for clients to appointments, completing forms, and conducting eligibility assessments for various services.

Benefits:

• Free Medical, Dental & Vision
• 13 Paid Holidays PTO
• 403 (B) retirement match
• Life insurance, EAP
• Tuition Reimbursement
• SEIU Union
• Flexible Spending Account
• Continued workforce development & training
• Opportunities for growth
  
  

Required Skills/Qualifications:

Education:

• Bachelor’s degree (or equivalent experience) in social work, public health, psychology, human services, business administration, nonprofit management, or other related field.
  
  

Experience:

• Evening and/or weekend hours may be required to ensure the fulfillment of all duties and responsibilities;
• Knowledge of community resources in area of residence;
• Comfortable working with diverse populations including formerly incarcerated individuals, undocumented individuals, LGBT populations, communities of color, and those experiencing homelessness, substance abuse, and/or mental illness;
• Exceptional ability to connect and engage with people;
• Good oral and written communication skills;
• Detail oriented, organized and possess time management skills;
• Bilingual English/Spanish preferred (read, write, speak);
• Experience working in/with social service agencies
• Ability to work well under stress & handle emergencies
• Computer literate, Database management knowledge and experience
• Able to navigate Office suite, develop and write reports.
• Ability to work independently and with others in a collaborative, team environment
• Excellent organizational skills with an attention to detail, accuracy, and time management
• Maintain confidentiality regarding clients, personnel, and other internal agency affairs.
  
  

Additional Requirements:

• Valid driver's license and reliable transportation.
• Ability to be covered by car insurance as required.
• Ability to drive and travel by car as needed.
• Flexibility to travel between Los Angeles, San Bernardino, and Riverside Counties as needed.
  
  

Duties and Responsibilities:

• Develop strong knowledge of all services provided by SJCH and in the community in order to provide referrals to patients as needed;
• Link patients as needed to our internal services and other external resources;
• Attend regularly-scheduled and impromptu meetings and maintain communication with program team members and supervisor;
• Coordinates with all state, city, and county programs;
• Provide front-line assistance and ongoing advocacy
• Serve as a specialist regarding program information, referral resources and education for stakeholders, community partners and clients;
• Participate in case review meetings and assist with coordination;
• Case tracking, management & data entry;
• Scheduling and appointment coordination;
• Participate in ongoing professional development;
• Coordinate all grant related activities.
• Coordinate implementation of SOR 4 training activities.
• Coordinate with medical providers and call center to set up medical appointments for MAT services.
• Ability to create charts and register patients in EHR.
• Ability to assist with auditing templates/ charts in EHR.
• Track GPRA progress for all SOR 4 patients.
• Purchase program supplies and incentives.
• Manage and document disbursement of patient incentives.
• Disseminate, collect, and document project evaluation tools.
• Track linkages of MAT patients to Hub and spoke programs and services.
• Support IBH Director and Recovery Program Manager in maintaining relationships with partner Hubs and Spokes.
• Collaborate with SJCH staff/other programs to provide education on grant requirements and deliverables.
• Serve as administrative contact for Hub and Spoke referrals.
• Coordinate onboarding for new recovery staff, including training/professional development activities for recovery staff.
• Coordinate the development and implementation of recovery specific EHR training, including in-person and virtual modalities.
• Participate in all mandated meetings/training sessions with SOR 4 grant and partners.
• Participate in all IBH and Recovery Team Meetings.
• Work with applicable staff to collect and enter data for monthly reports.
• Complete grant reports.
• Report on project progress weekly or monthly as required by IBH Director and Recovery Program Manager.
• Participate in outreach events to promote program enrollments and participation.
• Other coordinated duties/deliverables as assigned by IBH Director/ Recovery Program Manager.
  
  

St. John’s Community Health is an Equal Employment Opportunity Employer