System Administrator / Information Technology

System Administrator

About Us: St. John Bank is a community bank that has proudly served the St. Louis area for 99 years. We are committed to providing exceptional banking services and fostering strong relationships within our community. We are looking for a dedicated System Administrator to join our team and help us maintain our high standards of service and innovation.

Purpose of Position: The System Administrator will share responsibility for computer operations, help desk support, network administration, backup, security management, user account management, email systems, internet, office systems, and applications support. This role requires an experienced and proactive individual with strong technical expertise, great customer service, and excellent problem-solving skills.

Key Responsibilities

• System Maintenance: Monitor, maintain, and troubleshoot servers, networks, and computer systems to ensure optimal performance and uptime.
• Security Management: Implement and manage security measures to protect the bank's data and systems from cyber threats and unauthorized access.
• Backup and Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and availability.
• Software Management: Install, configure, and update software applications and operating systems.
• User Support: Provide technical support to bank staff, resolving hardware and software issues promptly.
• Network Administration: Manage network infrastructure, including routers, switches, firewalls, and VPNs.
• Compliance: Ensure all IT operations comply with regulatory requirements and industry best practices.
• Documentation: Maintain detailed documentation of system configurations, procedures, help desk tickets, and troubleshooting steps.
  
  

Qualifications

• Associate degree or equivalent from a two-year college or technical school, three years of experience in network maintenance and user technical support, or equivalent combination of education and experience.
• Proficiency in Windows Desktop/Server Environment required. Veeam, vSphere, Cisco Networking, Cisco Phones, Solar Winds, and Jack Henry/AS400 are a plus.
• Relevant certifications such as CompTIA Network , CompTIA Security , Microsoft Certifications, or similar are preferred.
• Strong analytical and problem-solving abilities, excellent communication and customer service skills, and the ability to work independently and collaboratively.
• Previous banking experience a plus.
  
  

Benefits

• Day 1 eligibility for medical, dental, vision, and 401(k) plans
• Life insurance, short term disability, and long-term disability paid by employer
• Generous Paid Time Off (PTO) to include vacation and sick time
• 12 paid federal holidays per year
  
  

Equal Opportunity Employer: St. John Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Member FDIC.