What are the responsibilities and job description for the Clinic Manager I position at St Johns Community Health?
Job Description
Job Description
Coordinates and directs the clinical, operational, and program activities on a day-to-day basis to ensure delivery of quality patient care; responsible for all appropriate documentation and reporting requirements. Managing staff and clinic personnel in FQHC and EHR PMS Environment.
Benefits :
Free Medical, Dental & Vision
13 Paid Holidays PTO
403 (B) retirement match
Life Insurance, EAP
Flexible Spending Account
Succession plans & growth within
REQUIRED SKILLS AND QUALIFICATIONS
Clinic Scope & Qualifications : (
Must possess 3 out of 4 below)
Clinic Scope / Services : School-Based and / or Primary Care Services
Clinic Capacity : 16 Medical Exam Rooms
Clinic Volume : 380-500 patient visits per week
Managerial Experience : Minimum of two years related experience or equivalent in managing staff.
Education :
High School Diploma
B.A. / B.S. (Preferred) in health care administration or other health-related field or equivalent
Other Experience :
Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.
Bilingual English / Spanish (Preferred)
Proficient in Microsoft Office and Excel (familiarity with medical terminology).
Licensure / Certification :
Must possess current CPR certification.
Employees are responsible for maintaining individual certifications as required by job function or by law and provide
Verification and recertification when requested by management.
DUTIES AND RESPONSIBILITIES :
Manages clinical operations, including but not limited to staffing schedules and patient flow.
Prepares and manages all documentation and reporting requirements, including but not limited to QA reports, performance evaluations, time sheets, and budget variance reports.
Ensures effective staff utilization to meet staffing and workload requirements and support the delivery of quality patient care and services within budgetary guidelines.
Attend manager meetings and training.
Develops staffing plans; works with human resources staff to recruit and hire staff; coordinates comprehensive orientation of new staff.
Establishes accountabilities and performance goals and provides staff counseling, coaching, feedback, recognition, training, and development.
Assists with the development and management of the operating budget; maintains fiscal control of assigned hospital cost center.
Plans, coordinates, directs, and provides patient care orientation and ongoing training to staff.
Encourage employees to improve skills and abilities and stay abreast of current technologies / practices.
Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
Interprets regulations and / or policies for employees. Our mission is to eliminate health disparities and foster community well-being by providing and promoting the highest quality care in South Los Angeles.
Coordinate multiple tasks and organize clinic objectives.
Understand and respond to a diverse population.
Ability to manage priorities and workflow in a changing environment.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Cash management; Supervise all payment plan options, checking donations, and cash control established by Finance / Accounting
Acute attention to detail
Ability to work independently and as a member of various teams and committees
Strong interpersonal skills.
Assist with implementation of PMS and Electronic Health Record (EHR)
Ability to understand and adhere to established policies, procedures, and protocols.
Demonstrated proficiency in supervising and motivating subordinates
Commitment to excellence and high standards
Excellent written and oral communication skills
Strong organizational, problem-solving, and analytical skills
Good judgment with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Demonstrated competence in reacting to and handling emergencies.
Performs other duties as assigned by the manager.
Duties as assigned.
Training new managers.
St. John’s Community Health is an Equal Employment Opportunity Employer
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