Direct Support Professional

Job Title: Direct Support Professional (Residential Program)

Reports To: Program Supervisor/Campus Supervisor

Location: TBD

Position Type: Full-time/Part-time (Specify as needed)

Job Summary:

The Floor Staff position is a vital role in maintaining the safety, security, and well-being of the residents. Direct Support Professional members are responsible for providing direct supervision, support, and care to residents, ensuring that house rules are followed, and assisting in the day-to-day operations of the facility. This role involves both administrative tasks and hands-on resident interaction, creating a supportive and structured environment.

Key Responsibilities:

• Resident Supervision: Monitor residents' activities to ensure compliance with house rules, safety protocols, and program guidelines.
• Safety and Security: Conduct routine checks of the facility, ensuring all areas are safe, secure, and free of hazards.
• Crisis Intervention: Respond to emergencies and challenging situations calmly and professionally, providing de-escalation techniques or notifying appropriate staff or emergency services.
• Relationship Building: Establish positive relationships with residents by maintaining professional boundaries while offering support, guidance, and encouragement.
• Daily Living Support: Assist residents with daily tasks such as meal preparation, chores, and maintaining their living spaces.
• Program Support: Assist in organizing and leading activities, workshops, or life-skills programs for residents.
• Conflict Resolution: Mediate conflicts between residents when necessary, encouraging peaceful and respectful resolutions.
• Documentation: Maintain accurate and timely records of incidents, daily logs, and resident interactions as required by program policies.
• Team Collaboration: Work closely with other staff members and supervisors to ensure consistent support for residents and communicate any concerns or observations about residents’ well-being.
• Adherence to Policies: Follow all program and organization policies, including confidentiality and ethical standards, to ensure the safety and integrity of the program.
• Facility Maintenance: Assist with basic cleaning and organization of common areas to maintain a healthy living environment.

Qualifications:

• Education: High school diploma or GED required. Some college coursework or degree in social work, psychology, or related field preferred, but not necessary.
• Experience: Previous experience working in a residential program, shelter, or social services environment is preferred, but not necessary.
• Skills:
• Strong interpersonal and communication skills.
• Ability to handle stressful situations and respond appropriately to emergencies.
• Strong organizational skills and attention to detail.
• Ability to work both independently and as part of a team.
• Certifications: CPR, First Aid, SCM Physical/Theory or other relevant certifications preferred (or willingness to obtain).
• Other Requirements:
• Ability to pass background checks, CANS Check, and drug screenings as required by program policy.
• Willingness to work flexible hours, including evenings, weekends, and holidays as needed.

Working Conditions:

• Must be able to stand, walk, and move throughout the facility for long periods.
• Must be able to pass SCM Physical/Theory, and First Aid CPR (40 hours of training/year).
• Some light lifting may be required.
• Ability to work in a fast-paced, sometimes high-stress environment.
• Must be able to assist with independent living skills such as cooking, cleaning, laundry etc.
• Must be able to pass medication management training.
• Must be able to fill out an incident report.
• Must have a valid driver’s license and be able to transport the youth at any time upon request.
• Must be able to work in any assigned location (Shelter, Yewell, Hayden) as requested by the supervisor

Job Types: Full-time, Part-time

Pay: $13.30 - $13.95 per hour

Expected hours: 10 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Mileage reimbursement
• Paid orientation
• Paid time off
• Paid training
• Referral program
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Overtime
• Rotating weekends
• Weekends as needed

Experience:

• Caregiving: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Salary : $13 - $14