What are the responsibilities and job description for the Office Manager position at St. Joseph's/Candler?
Position Summary
Manages all aspects of the medical practice. Stays abreast of all State and Federal rules & regulations, as they relate to the clinical and administrative segments of the practice. Functions as practice liaison to the St. Joseph's/Candler Physician Practice Management Corporation. Responsibilities include staff management, schedule coordination, financial reporting and accountability.
Education
Bachelors of Management - Preferred
Associates of Management - Preferred
Experience
3-5 Years Medical Practice Operations - Required
Minimum of 3 years supervisory experience.
License & Certification
None Required
Core Job Functions
Audits scheduling and reporting to ensure accurate performance. Ensures requests for standard changes are completed in a timely manner including provider reschedules and No Show reports for practices. Collaborates with administration with regard to department growth, call volumes and workflow changes needed to optimize department performance to ensure excellence in quality and patient care.
Hires, trains, counsels, disciplines and terminates staff as needed. Responsible for updating co-worker files such as performance evaluations, clinical competencies, job descriptions, organizational chart, net learning module and site orientations. Ensure system and HR policies and procedures are adhered to in all assigned practices.
Hires, trains, counsels, disciplines and terminates office support staff. Completes change request/posting requests as needed. Responsible for approving staff payroll each pay period.
Develops strong, collaborative relationships with MGM practice managers to ensure scheduling needs are met. Participates with staff in scheduling appointments when under or short-staffed in the department. Works directly with administration, practice managers, IS and department staff to implement policies/controls to ensure highest levels of customer service and scheduling accuracy.
Ensures practice is achieving goals and objectives set by MGM administration. Assists MGM administration in developing operational targets.
Reviews and monitor financial and operational metrics to ensure that goals and objectives are achieved. Implements corrective actions when metrics are below targets.
Implements programs and services to improve patient satisfaction. Works with physicians to achieve growth of practice. Addresses all patient concerns and issues.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Office Manager?
Sign up to receive alerts about other jobs on the Office Manager career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the Office Manager.
Click the checkbox next to the jobs that you are interested in.
