What are the responsibilities and job description for the Coordinator, Enterprise Center Premium Events position at St. Louis Blues, Enterprise Center, and Stifel...?
The Premium Events Coordinator will assist in all sales, service & marketing efforts pertaining to the newly created Enterprise Center Elite Events Membership Program. The role requires a customer service-oriented individual with attention to detail while handling multiple facets of the service of this program.
Role Responsibilities:
• Provide high-end service for Elite Events Membership clients, including but not limited to: renewals, timely collection of payments, execution of license agreements, and special requests
• Coordinate all communication to Elite Events Membership clients regarding events and benefits
• Assist in campaigns that communicate the value of premium seating membership to current customers as well as potential customers
• Continue to develop systems and processes to ensure seamless client support
• Manage Elite Events Membership inventory, operating as a liaison between the Premium service team, sales team and box office
• Develop marketing materials, sales collateral and presentations for the sales team that effectively communicate the unique features, advantages and benefits of purchasing premium seating
• Work all Enterprise Center events as contact for Elite Events Membership Program
• Other duties as assigned
Role Qualifications (Skills/Experience/Capabilities):
• Bachelor’s degree from four-year college or university
• 1-3 years of relevant sales experience: premium sales and service a plus
• Detailed-oriented and organized, with the ability to manage and prioritize multiple priorities and deadlines
• Strong strategic thinking and analytical skills, with the ability to translate date into actional insights and strategies
• Strong verbal and analytical skills
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across departments and with senior management
• Available and responsive to questions
• Communicate effectively with stakeholders at all levels
• Work well in a team environment
• Demonstrate a positive and professional attitude at all time
• Proactive with proven ability to work independently and take ownership of projects
• Strong critical thinking and conflict resolution skills handles difficult situations effectively, objectively, and with empathy.
• Ability to multi-task and prioritize to adapt to rapid change.
• Proficiency in Microsoft Office, ticketing software and in database usage
• Working knowledge of Ticketmaster Archtics
• Proficiency in CRM or related software
• Ability to work non-traditional hours, in non-traditional settings, including all home games (or other work events) that fall on nights, weekends, and/or holidays
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Role Responsibilities:
• Provide high-end service for Elite Events Membership clients, including but not limited to: renewals, timely collection of payments, execution of license agreements, and special requests
• Coordinate all communication to Elite Events Membership clients regarding events and benefits
• Assist in campaigns that communicate the value of premium seating membership to current customers as well as potential customers
• Continue to develop systems and processes to ensure seamless client support
• Manage Elite Events Membership inventory, operating as a liaison between the Premium service team, sales team and box office
• Develop marketing materials, sales collateral and presentations for the sales team that effectively communicate the unique features, advantages and benefits of purchasing premium seating
• Work all Enterprise Center events as contact for Elite Events Membership Program
• Other duties as assigned
Role Qualifications (Skills/Experience/Capabilities):
• Bachelor’s degree from four-year college or university
• 1-3 years of relevant sales experience: premium sales and service a plus
• Detailed-oriented and organized, with the ability to manage and prioritize multiple priorities and deadlines
• Strong strategic thinking and analytical skills, with the ability to translate date into actional insights and strategies
• Strong verbal and analytical skills
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across departments and with senior management
• Available and responsive to questions
• Communicate effectively with stakeholders at all levels
• Work well in a team environment
• Demonstrate a positive and professional attitude at all time
• Proactive with proven ability to work independently and take ownership of projects
• Strong critical thinking and conflict resolution skills handles difficult situations effectively, objectively, and with empathy.
• Ability to multi-task and prioritize to adapt to rapid change.
• Proficiency in Microsoft Office, ticketing software and in database usage
• Working knowledge of Ticketmaster Archtics
• Proficiency in CRM or related software
• Ability to work non-traditional hours, in non-traditional settings, including all home games (or other work events) that fall on nights, weekends, and/or holidays
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
