What are the responsibilities and job description for the Special Events Coordinator position at St. Louis Cardinals?
Summary of Responsibilities:
The St. Louis Cardinals are currently seeking candidates for their Special Events Coordinator position. This position is primarily responsible for selling, coordinating, and leading the execution of non-gameday special events and internal event functions. With the use of excellent customer service and interdepartmental communication to close sales, the Special Events Coordinator will play an integral part in the planning and day-of execution of events in an effort uphold the Special Events Department's goals of increased revenue on non-game days. As this department hosts over 400 events and photo sessions per year, this position will require working evenings, weekends and holidays as needed.
Essential Functions of the Job:
- Facilitate sales of venue areas and event programs on non-baseball days. This includes a combination of inbound and outbound sales, conducting sales walk-throughs with potential clients, designing event programming with client and generating sales proposals
- Process and manage incoming calls and emails and respond to potential clients with information and sales proposals accordingly
- Plan, organize and produce events and coordinate event operations with other departments, third-party vendors
- Distribute pertinent event information through accurate, detailed function sheets and layouts
- Provide comprehensive pre-event communication to client by phone and e-mail and design event programming with client's objectives in mind. Prepare and provide accurate contracts, invoices and layouts to clients, and manage client payments and contract adherence
- Manage operations of events to ensure that facilities are setup properly, the venue is clean and staff is well prepared for the event
- Supervise event staff, monitor catering operations, anticipate potential problems, and address client concerns and unforeseen/unexpected situations in a professional, timely and effective manner
- Assist the Special Events Department with any administrative tasks as needed
Education and Experience Required:
- Bachelor's Degree in Hospitality or related field
- 6 months of related experience in hospitality, special events or other service industry, or a combination of years of experience and education
- Experience with event management software or similar systems
- Knowledge of MS Office Suite, specifically Excel
- Excellent interpersonal, problem-solving, and customer service skills
Education and Experience Preferred:
- 3 years of related experience in hospitality (specifically hospitality sales), special events or other service industry, or combination of years of experience and education
- Experience with event management software ReServe
- 1 years of experience with event/client budget management
- Proficiency in MS Office, including Excel and Visio
- Knowledge of stadium security policies and procedures
- Knowledge of basic business law & contract negotiation
