Program Assistant, TRIO Student Support Services

Title: Program Assistant, TRIO Student Support Services

Employee Classification: Part Time Classified/A/P

Department: VP, Student Affairs' Office

Salary Range: 17.50

Who we are:

We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.

We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.

We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri’s four-year colleges/universities than anyone else.

We value Diversity, equity & inclusion: STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.

What you get:

Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.

Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.

Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.

Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.

Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.

The basics of this position:

The TRIO Program Assistant is responsible for providing clerical, administrative, and project support to the TRIO department. They maintain a current knowledge of appropriate college and academic policies, processes, and procedures to assure efficiency and integrity of the office. The Program Assistant manages front desk operations, performs word processing, maintains databases and files, tracks data, budgets, and expenditures, schedules appointments, orders supplies and equipment, processes the mail, answers the phone, compiles information for reports, and provides information about TRIO student programs and events.

What you'll do:

• • Enter data into Blumen, create and maintain student files. Compile information for reports and maintain accurate record of student contacts, A21s and other documents necessary for grant compliance.
  • Prepare bi-weekly, all Classified, Part-time and Student Workers payroll for manager’s approval. Send and collect TRIO A21 documents.
  • Serve as first contact with students, district, and community partners, maintains office coverage, schedules appointments, and manages office email account.
  • Screen and evaluate incoming and outgoing correspondence and prepare responses as appropriate.
  • Facilitate TRIO orientations. Answer questions about TRIO eligibility and help students navigate the application, orientation and intake process.
  • Review and track all expenditures related to the department’s budget. Submits requisitions. Books rooms, transportation, lodging, and orders meals for TRIO events.
  • Provide department support through product ordering, budget reconciliation, and tracking purchases. Manages office supplies orders in Banner; track delivery of orders. Manage storage and inventory of all items.
  • Manage the updating of all office manuals, handbooks, forms, fliers, and guides.
  • Works with manager and advisors to oversee workflow of federal work study students and/or institutional student workers.
  • Assists in the coordination, and completion of special projects as requested.
  • Attend staff and division meetings and training.
  • Perform all duties and maintain all standards in accordance with college policies, procedures, and TRIO grant regulations.
  • Perform other duties as assigned.

Education, experience, and other requirements:

• At least three (3) years of work experience including as a secretary, administrative assistant, program assistant or experience working with programs similar to TRIO.
• Pleasant, courteous, and professional customer service skills.
• Some physical lifting, bending, pulling, standing on stepstools, walking throughout the campus will be required.

Preferred Qualifications: