What are the responsibilities and job description for the Intern Trainee - Information Technology - Desktop Services (Open) position at St. Louis County, Minnesota?
Professional and/or technical work that provides practical work experience for current college students or recent college and/or vocational/technical school graduates, and accomplishes special project workloads for St. Louis County.The Intern Trainee classification is used to provide internship placements for students who seek a practical work experience in their academic field of study.
This internship offers the opportunity to assist our IT Support Engineers supporting and maintaining end user devices and systems for internal business customers. With over 2,300 desktop computers, and over 150 applications spread across over 50 county locations; this intern will assist in resolving customer requests, including troubleshooting and triaging desktop and mobile device related issues. The work is performed in accordance with department policies, under the work direction and guidance of designated supervisory staff.WORK LOCATION:
St. Louis County, Information Technology Department
Government Services Center
320 West Second Street
Duluth, MN 55802.
POSITION INFORMATION:
Internship will run for a three month period of time tentatively set for June through August.MINIMUM QUALIFICATIONS (Pass/Fail):
Basic computer skills. Strong interpersonal skills.
All candidates meeting the minimum qualifications will be forwarded to the appointing authority for consideration.
TENTATIVE RECRUITMENT & SCREENING PROCESS SCHEDULE:
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.
DRUG TESTING:
Applicants selected for appointment must take and pass a drug test.
BACKGROUND CHECK:
Applicants selected for appointment are subject to a background investigation.
EMPLOYMENT ELIGIBILITY VERIFICATION:
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.
NON-DISCRIMINATION:
St. Louis County is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender identity, marital status, familial status, age, sexual orientation, status with regard to public assistance, disability, genetic information, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
This internship offers the opportunity to assist our IT Support Engineers supporting and maintaining end user devices and systems for internal business customers. With over 2,300 desktop computers, and over 150 applications spread across over 50 county locations; this intern will assist in resolving customer requests, including troubleshooting and triaging desktop and mobile device related issues. The work is performed in accordance with department policies, under the work direction and guidance of designated supervisory staff.WORK LOCATION:
St. Louis County, Information Technology Department
Government Services Center
320 West Second Street
Duluth, MN 55802.
POSITION INFORMATION:
Internship will run for a three month period of time tentatively set for June through August.MINIMUM QUALIFICATIONS (Pass/Fail):
- Candidates for Intern Trainee placements must be actively enrolled in a two-year or four-year degree program in computer science, management information systems, information technology or closely related field with Junior or Senior status; OR must have graduated from a two-year or four-year degree program in computer science, management information systems, information technology or closely related field within the last six months.
Basic computer skills. Strong interpersonal skills.
All candidates meeting the minimum qualifications will be forwarded to the appointing authority for consideration.
TENTATIVE RECRUITMENT & SCREENING PROCESS SCHEDULE:
- February 28, 2025 - Applicant screening will begin
- Week of March 24, 2025 - Interviews to be conducted
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.
DRUG TESTING:
Applicants selected for appointment must take and pass a drug test.
BACKGROUND CHECK:
Applicants selected for appointment are subject to a background investigation.
EMPLOYMENT ELIGIBILITY VERIFICATION:
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.
NON-DISCRIMINATION:
St. Louis County is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender identity, marital status, familial status, age, sexual orientation, status with regard to public assistance, disability, genetic information, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Salary : $18