IT Manager - Infrastructure (Open)

Salary : $42.27 - $52.32 Hourly

Location : Duluth, MN

Job Type : Permanent, Full-Time

Job Number : 25-026 / 535-02

Department : Information Technology

Opening Date : 02 / 21 / 2025

Closing Date : 3 / 7 / 2025 11 : 59 PM Central

Kind of Work

St. Louis County is seeking a highly skilled and motivated IT Infrastructure Manager to oversee and manage the diverse St. Louis County IT infrastructure environment. The successful candidate will be responsible for ensuring the stability, security, and scalability of our IT systems, network, and data centers. This role requires a strategic thinker with excellent leadership capabilities and a passion for technology.

The salary range reflected above is the normal hiring range for 2025. The full salary range, including longevity pay, is $42.27 - $61.14 per hour.

This position is part of the Civil Service Supervisory Unit Employees Collective Bargaining Agreement represented by the St. Louis County Employees Association.

St. Louis County does not participate in E-Verify. All employees must be continuously authorized to work in the United States , for St. Louis County, on a full-time basis. St. Louis County does not provide sponsorship for employment visas.

Distinguishing Features of Work

An employee in this class is responsible for planning, coordinating, and directing the activities of an assigned functional area in the Information Technology Department. Duties include managing the staff, equipment, and budget resources; planning and managing a variety of department projects; developing short and long range plans for acquiring, implementing, and managing information technology solutions; assisting in the preparation and management of the department budget; coordinating plans for overall IT systems, including capacity planning; and planning & coordinating the training and development of department staff. The work is performed under the direction of the Information Technology Director.

Work Environment

These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT : Midrange vision; and work inside. FREQUENT : Talk. OCCASIONAL : Lift and carry up to 50 pounds; near, far, color vision; depth perception; field of vision; visual accommodation; hear up to 20 feet; bend neck; climb stairs; crouch; grasp; handle; move about; reach; rotate neck; sit; walk; work alone, with and around others; public contact; and extended days.

Selection Process

MINIMUM QUALIFICATIONS (Pass / Fail) :

• Graduation from an accredited college or university with a Bachelor's degree in a computer science, information systems, management information systems, information technology, business administration or a closely related field AND eight (8) years full-time paid verifiable increasingly responsible related experience where at least one year was in a supervisory role; OR graduation from an accredited college or university with an Associate's degree in computer science, information systems, management information systems, information technology, business administration or a closely related field AND ten (10) years full-time paid verifiable increasingly responsible related experience where at least one year was in a supervisory role; OR an equivalent combination of education and experience as determined by the Human Resources Director.
• Possession of a valid driver's license.

RATING SYSTEM :

Supplemental Questions will be 100% of the scoring process : Points will be awarded based on the applicants answers to supplemental questions 9-15.

Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

Please Note : When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a Word document and copy / paste the answers into the application when you're finished writing. Failure to answer all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.

TENTATIVE RECRUITMENT & SCREENING PROCESS SCHEDULE :

February 24, 2025 - Applicant screening will begin

ESSENTIAL FUNCTIONS : The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at

VETERANS PREFERENCE : If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you :

Please refer to Minnesota Statute 197.455 for additional requirements. Click .

PHYSICAL-MEDICAL STANDARDS : Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.

DRUG TESTING : Applicants selected for appointment must take and pass a drug test.

BACKGROUND CHECK : Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.

EMPLOYMENT ELIGIBILITY VERIFICATION : All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.

PROBATIONARY PERIOD : Appointees to the position must successfully complete a twelve-month probationary period prior to being certified for permanent employment.

NON-DISCRIMINATION :

St. Louis County is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender identity, marital status, familial status, age, sexual orientation, status with regard to public assistance, disability, genetic information, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Eligible St. Louis County employees earn a competitive salary and benefits package, including :

Benefits are prorated for part-time employees and administered in accordance with the applicable collective bargaining agreement or management compensation plan.

Please type or clearly print your name.

The information you provide related to your education, training, and experience is subject to verification.I understand that giving false information, failing to accurately represent myself, or not providing required documentation as listed on the job announcement will result in disqualification.

Are you legally authorized to work in the United States for St. Louis County?

All employees must be continuously authorized to work in the United States for St. Louis County. St. Louis County does not provide sponsorship for employment visas, and it does not currently participate in E-Verify. Will you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B visa status) to work legally for St. Louis County in the United States?

Which of the following best describes your highest level of education completed?

Which of the following best describes your full-time paid verifiable increasingly responsible related experience.Please note that 1 year full time = 2080 hours. Part-time hours must be prorated. For instance, 2 yrs of 20 hours a week = 1 year full-time experience.Your answer must match the work experience listed on your application.

Do you have a valid driver's license?

SME Explanation : Questions 9-15 will be reviewed by a Subject Matter Expert (SME). The questions will be scored and used to help determine 100% of your score. For each question, please list the organization(s) and / or employers where you gained the experience. All information listed must also be supported in the work experience section of your application.I have read and understand the instructions given above and acknowledge that I understand my score is derived 100% from my answers to supplemental questions 9-15.

Please describe your experiences building out performance monitoring and reporting on infrastructure system health.

Please describe your experience as it relates to working with internal staff and vendors to find creative solutions to infrastructure-based problems?

Please describe your experiences training, coaching, and mentoring IT staff.

Describe your experience researching new technologies and provide examples of how you sold those ideas to leadership to help implement IT improvements.

Please describe your experience with Disaster Recovery and Business Continuity Planning.

How do you prioritize, distribute, and manage the workload of your team members?

This critical position receives call outs after hours or on the weekend. This is a critical expectation of a candidate in this position. Please describe the actions you would take from first receiving the call to ensuring appropriate resolution.

I certify that my responses to the questions above are true and accurate to the best of my knowledge.

Required Question

Salary : $42 - $61