PV Fluid Level III Officer

Overview Job Skills / Requirements

• Completes site checks and incident reports utilizing current technology.
• Investigates and completes reports related to incidents and/or accidents.
• Delivers orientation, training, development and is responsible for retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary at the direction of the Manager.
• Stands post when a suitable security officer cannot be scheduled due to call offs, no call- no shows, vacations, etc.
• Responds to any communications regarding call-offs or no-shows in accordance with set protocol.
• Communicates with guards regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.
• Prepares, discusses, and implements disciplinary notices and corrective actions to security officers.
• Participates in recruiting interviewing of potential security officers.  Make recommendations for hiring decisions.
• Completes New Hire paperwork with new employees and forwards to Operations Manager for processing.
• Managers team of security officers to ensure that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts, and initiates corrective action in a timely manner as necessary. Participates in security officer performance reviews.  Make recommendations for placement of personnel.
• Meets with operations management for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments, and surveys; reviews post orders and communicates requirements and changes to affected personnel.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies, and procedures. 
• Performs tasks and duties of a similar nature and scope as required for assigned office.

• High School graduate (some college education is preferred).
• A minimum of 1 years of security experience is required.
• Demonstrated skills in web searching and use of Excel and Word programs
• Strong organizational and interpersonal skills preferred. 
• Ability to multi-task in a fast-paced environment.
• Key Performance Criteria
  
  
  • Manages security officers to ensure excellent service delivery
  • Note and correct performance issues with security officers
  • Timeliness and accuracy of paperwork and reports
  • Internal and external customer satisfaction
  • Demonstrate good judgment and common sense, following directions and directives from supervisors and execution of company policy and guidelines.
  • Friendly and professional demeanor in the delivery of quality customer service
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• Other Requirements
  
  
  • Must be present in the field or office during assigned shift.
  • May require some local and long distance travel.

Education Requirements (Any) HS Diploma GED or H.S. Equivalent Certification Requirements (All) Texas Level 3 Driver's License Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Long Term Disability, 401K/403b Plan Screening Requirements: Motor Vehicle, Criminal Background Check

Salary : $18