Community Resource Navigator - Clinical

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste. JOB DESCRIPTION AND POSITION REQUIREMENTS Scheduled Weekly Hours: 40 Job Summary: Responsible for managing patient populations with acute, chronic illness and/or multiple co-morbidities, identified as requiring additional transition of care support. The Navigator intervenes with patients who have psychosocial needs, require assistance with eligibility determination for social programs, community resources, and funding sources. Through skilled assessment, education, collaboration and coordination of healthcare and community resources, the Navigator assists patients to gain self-efficacy/management skills, achieve optimum functional health status, and quality of life. This role will receive referrals for individuals from at-risk populations from interdisciplinary team members. Minimum Qualifications: Degree in nursing and/or any other medically related field such as Registered Nurse (RN), Licensed Practical Nurse (LPN), or Respiratory Therapy (RT). Maintain licensure required for specific skill. Must have a clinical background with strong problem-solving skills. Two years of Navigation or Care Coordination experience required. Working knowledge/experience in case management, payors, and reimbursement. Bachelor's degree preferred. Ability to demonstrate effective written and verbal communication skills. Organized and efficient in establishing priorities and performing tasks within specific timeframes. Self-motivated requiring minimal supervision. Views problems as a challenge and investigates alternatives which demand creativity, flexibility, and the ability to work under stress. Responsible for maintaining strict confidentiality of all verbal and written information and documents. Familiarity with and appropriate use of community resources. Current BLS certification through any International Liaison Committee on Resuscitation (ILCOR) provided courses such as but not limited to: Ochsner Health System, American Heart Association, and American Red Cross. The ILCOR course must include a manikin check off. Physical Demands: Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 50 pounds is required. Must be able to work with a moderate level of noise. Physical Effort required: Constant (67%-100%) - handling/feeling, talking, hearing, seeing Frequently (34%-66%) - lifting, carrying, pushing/pulling, stooping, crouching, reaching Occasionally (1%-33%) - climbing (stairs, ladders, etc.), balancing, crawling EMPLOYMENT Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process. EQUAL OPPORTUNITY EMPLOYER St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law. St. Tammany Health System is a full-service acute care facility that delivers today’s life-improving procedures with the latest technology, highest quality and the utmost care to area residents. From wellness and prevention to diagnosis, treatment, rehabilitation and recovery, the St. Tammany Health System delivers the very latest technology, the most accomplished specialists and highly personalized, caring staff to ensure patients and their families receive world-class healthcare close to home. St. Tammany Health System is an independent service district in a clinically integrated partnership with Ochsner Health System. Together, the two organizations focus on aligning their healthcare offerings to best serve patients and families in west St. Tammany Parish and surrounding areas.