Bilingual Program Aid-Homeless Services

Life changing work * Welcoming staff  * Generous benefits  * Advancement opportunities

Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco.

St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California’s largest homeless shelter, Navigation Centers for chronically homeless individuals and couples and the Riley Center - Domestic Violence shelter and services for survivors. We have over 200 employees working in 4 locations. We are proud of our diversity and of our more than 150-year history of helping others in San Francisco.  St. Vincent de Paul Society of San Francisco’s mission is to offer hope and service, on a direct person to person basis, working to break the cycles of homelessness and domestic violence.

SUMMARY:

Under the supervision of the Shift Supervisor, the Bilingual (English/Spanish) Program Aid is responsible for assisting in the general operation of the MSC and Drop-In Center.  This position is responsible for monitoring the residents, providing resources and ensuring the safety of the shelter.  

SCHEDULE: We are hiring for Graveyard Shift (12:00 Midnight to 8:30am)

SALARY AND BENEFIT OVERVIEW:

The Bilingual Program Aid starts at $24.50 per hour.

St. Vincent de Paul of San Francisco offers a robust benefits package that includes 

• Two Kaiser HMO medical care options
• Voluntary dental, vision, and life insurance
• 403b retirement plan with employer-paid match after one year of employment
• Employee Assistance Program
• Ten vacation and ten sick days accrued per year, two personal floating holidays and twelve and a half holidays offered per year.

RESPONSIBILITIES:

• Provide resource and referral information for clients
• Responsible for respectful and courteous treatment of all clients at all times.
• Monitor and control activities in the Shelter and Drop In, ensuring the safety of residents and staff.
• Carry protective gloves at all times and use them as appropriate.
• Follow and maintain rules and regulations described in the Shelter’s operations manual.
• Implement and adhere to Standards of Care per City/County legislation.
• Use CHANGES software to record client data.
• Make area checks as assigned.
• Perform bed checks.
• Distribute and collect blankets and towels.
• Monitor meal lines.
• Responsible for cleanliness of bed and work areas, including restrooms.
• Attend monthly all-staff meetings.
• Perform other appropriate duties as assigned. 

QUALIFICATIONS:

• High school degree or equivalent
• Good communication English skills, both verbal and written.
• Experience and ability to work with men and women who are homeless, indigent, alcoholic, mentally ill, and/or unemployed.
• Ability to maintain accurate records.
• Ability to work well under pressure and in crisis situations.
• Ability to learn new skills and follow procedures.
• Proficient in data entry, learning new software and Microsoft Word.
• Ability to maintain collaborative and cooperative working relationships.
• Demonstrated use of Vincentian values such as respect, dignity, integrity, collaboration, justice, stewardship, compassion, client advocacy and resourcefulness.
• Demonstrated excellence in relating to clients and performing duties.
• Ability to maintain professional boundaries with guests, volunteers and staff.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.
•  This position requires average oral and written English and Spanish. 
•  Ability to read English and Spanish is required.

  Covid vaccination and negative result on TB test required.

  Background check completed upon acceptance of job offer.

  This position requires current CPR and First Aid certification given by MSC.   

St. Vincent de Paul Society of San Francisco celebrates diversity, equity, inclusion and belonging and is an Affirmative Action/Equal Opportunity Employer.

 Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction.