What are the responsibilities and job description for the Crisis Intervention Specialist position at St. Vincent De Paul Village?
Summary:
Crisis Intervention Specialist will respond to crisis calls that are assigned by the Supervisor of CRT to perform wellness checks, address behavioral needs, facilitate access to immediate care, and link a client experiencing crisis to the appropriate resources.
Essential Functions:
- Performs wellness checks by working closely with Property Management and/or Security while accessing a client’s unit.
- Refers clients to appropriate internal and external resources.
- Serves as a resource to clients by being visible in the milieu.
- Builds relationship with clients in order to strengthen the community and to create trust between clients and staff. Communicates concerns to program leadership.
- Upholds the CREED: Compassion, Respect, Empathy, Empowerment, Dignity while assisting clients who are experiencing crisis.
- Participates in the Multidisciplinary Approach to Services (MAS) meetings.
- On-time completion of assigned training and policies.
- Performs other duties as assigned.
Qualifications:
- High School graduate or GED completion.
- At least one year of experience with underserved populations in social service setting.
- Knowledge of assessment, risk assessment, crisis management, and conflict resolution.
- Participate in an annual Tuberculosis screening and/or other screenings when necessary. Reasonable accommodations may be granted where appropriate.
- Must be able to meet requirements to drive an agency vehicle.
- Must be bi-lingual: English and Spanish.
- Experience as a Peer Specialist or Security Officer job is a plus.
