What are the responsibilities and job description for the Field Application Specialist, Mexico position at STAAR Surgical?
OBJECTIVE AND MAIN TASK OF THE FUNCTION
- This position provides technical support to customer within Mexico and supports the Business Director LATAM to drive sales to achieve and exceed budget.
- Obligation to complete all mandatory trainings organized by STAAR Surgical.
TASKS
- Conducts on-site training & product presentation for optoms/opticians/MD’s and local application specialists.
- Support or conduct field marketing and promotional actions.
- Organize User Meetings and other Meetings at Congresses.
- Support and follow up to Practice Management programs at clients in coordination with our distributor.
- Re-trains distributors to improve post-certification follow-up (outcomes and satisfaction) and usage of new approved product/accessories.
- Train / speak at educational days at defined clinics.
- Disseminates key marketing and clinical messages (news, Highlights from congresses, latest articles, new products and developments) and educates on usage of this material to improve adoption of ICL and drive volume.
- Participates in the identification of potential sites and customers.
- Conducts & performs site visits as required - site certification, initiation, push & pull, including writing of site visit reports to supervisor.
- Accompany the introduction of new products and innovations.
- Independently monitors the progress of assigned sites by maintaining close contact with KOL, optometrists and site personnel.
- Works closely with Area Manager in the coordination of business activities to meet the yearly objectives within the territory.
REQUIREMENTS AND SKILLS
EDUCATION & TRAINING
- Degree in Biology/Biomedical engineering or similar degree with solid knowledge in Ophthalmology
- Additional commercial education is a plus
EXPERIENCE
- 2 or more years of experience in commercial/sales roles in surgical devices
- Clinical practice in Ophthalmology is a plus
SKILLS
- Excellent skills (both written and verbal) in Spanish and in English.
- Proficiency in Office Package (Word, Excel, Powerpoint Outlook)
- Excellent communication/presentation skills to adapt to different individuals at all levels, result driven
