What are the responsibilities and job description for the Lead, Revenue Operations position at StackAdapt?
StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.
Reporting to the Director of Revenue Operations - Client Services, you will be driving revenue strategy and operations to optimize performance across our customer business. Half of your time will be generating and testing key hypotheses on how the business performs, including recommendations from those insights. The other half of your time will be managing and optimizing the ‘engine’ - including metrics development, reporting for senior leadership, and process optimizations to make the organization more efficient.
The ideal candidate will have experience in business operations and/or sales operations and a track record of successfully driving insights, particularly within media or consumption-based business models.
StackAdapt is a Remote First company, we are open to candidates located anywhere in Canada or the US for this position.
\n- Hypothesis-driven problem solving: Deep expertise in developing data-driven solutions with ability to bring structure to quantitative & qualitative insights.
- Business Performance Deep Dives: Lead investigations into business performance with zero defects, identify key opportunities for improvement, and work with cross-functional partners to implement solutions.
- Develop Policies and Procedures: Create and implement operational policies that support the company's rapid growth and scalability.
- Identify Operational Inefficiencies: Proactively analyze current operational processes to pinpoint areas of improvement across all departments.
- Develop Policies and Procedures: Create and implement operational policies that support the company's rapid growth and scalability.
- Lead Key Initiatives: Drive essential projects, ensuring all milestones and deliverables are met on time.
- Optimize Tools and Technologies: Evaluate and implement tools that enhance operational capabilities and productivity.
- 5 years in management consulting, business operations, and/or sales operations.
- Proven track record of success in providing strategic guidance and operational oversight.
- Experience successfully managing analytically rigorous corporate initiatives.
- Efficient context switching between developing an analytically rigorous recommendation to senior leadership one hour, and helping facilitate detailed Salesforce asks the next.
- Solid understanding of CRM systems and analytics around sales pipeline modeling. Familiarity with Salesforce.com.
- Strong interpersonal skills, deep intellectual curiosity, the ability to communicate structured thinking effectively.
- An ability to dive into details, but also step back and reframe a problem more strategically.
- Experience in Media or Consumption based business models is a plus
- Competitive salary
- RRSP/401K matching
- 3 weeks vacation 3 personal care days 1 Culture & Belief day birthdays off
- Access to a comprehensive mental health care platform
- Full benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave policy
- A friendly, welcoming, and supportive culture
- Our social and team events!
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
Ad Age Best Places to Work 2024
G2 Top Software and Top Marketing and Advertising Product for 2024
Campaign’s Best Places to Work 2023 for the UK
2024 Best Workplaces for Women and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
#LI-Remote
