Account Manager

Who We Are:

StackCommerce is the leading product discovery platform for publishers and brands. Our award-winning solution allows users to discover and purchase products on the publisher sites they visit daily. We provide 2500 merchants and retailers with unmatched exposure through product listings and shoppable articles. For publishers, we power white-labeled e-commerce shops with on-site checkout for readers. We’ve helped over 1,000 publishers monetize with commerce, including Yahoo!, CNN, Hearst, Mashable, NY Post, TMZ, MarketWatch, and more.

The Role:

We are looking for an Account Manager to join our company for a 100% remote position. The Account Manager will support our portfolio of media clients and be responsible for managing content commerce campaigns across both brand and publisher teams. The ideal candidate has direct client service experience and a proven track record managing large-performance marketing campaigns.

This role is a contract to full-time hire position.

What You'll Do:

• Account Execution: Acts as the main point of contact for sold content campaigns, managing day to day tasks to ensure program success and positive client relationships. Proactively identifies and removes any roadblocks that prevent goals from being met.
• Project Management: Manages the full lifecycle of content campaigns. This would include owning the agenda for kick off calls, managing all client and partner deliverables, setting and meeting deadlines, communicating progress across all stakeholders, and ensuring a successful launch.
• Campaign Optimization: Post launch responsibilities include monitoring reporting and utilizing metrics to optimize active campaigns with publisher clients, ensuring accountability for performance and maximizing overall results.
• Reporting and Analysis: Upon campaign completion, creates wrap report with data driven insights and strategic program recommendations. Identifies upsell/renewal opportunities and works with the Business Development team to execute on those opportunities.

What You'll Bring:

• 2-4 years of online marketing, e-commerce, or affiliate marketing experience
• Knowledge of Affiliate Marketing and Networks (ShareASale, Commission Junction, Impact, Rakuten, etc.)
• Bachelor’s degree
• Advanced Excel capabilities and comfortable with formatting, formulas, customizing reports, etc.
• Has successfully worked in a client-facing role

The ideal candidate is:

• Provides unsurpassed customer service leading to long-lasting customer relationships
• A strong internal motivation to get the job done and done well
• Possesses excellent written and verbal communication skills
• Emphasizes an incredible attention to detail
• Thrives in a fast-paced environment and enjoys bringing order to chaos
• Prioritizes competing objectives and manages time with skill
• Displays accountability always meeting deadlines and keeping commitments
• Enjoys working autonomously and is driven by clear goals and objectives
• Knows how to collaborate with team members in a remote environment
• Has direct affiliate marketing experience (in-house, agency, network) or a strong interest in the industry

What to Expect:

• Intro Call: You’ll hop on a quick call with the hiring manager so we can get to know you better — and you can learn a little more about the role. 
• Remote Interviews: You’ll be meeting with 2-3 team members on separate video calls. This is your chance to ask questions and see who this role interacts with on a daily basis.
• Final Video Call: This is a great opportunity to get to know one of our senior executives over video.
• Offer: We send over an offer and you (hopefully) accept! Welcome to Stack!

Compensation:

Our overall compensation and rewards package includes base pay, bonus or commission, and a variety of benefits. Base pay is determined within a range that allows you the opportunity to progress as you grow and develop within a role.  The anticipated annualized salary range for this role is $63,000-$80,000

(this range may be modified in the future based on changing market conditions).  Your initial base pay will be determined based on several factors, including demonstrated skills, relevant education or training, experience, qualifications, travel requirements, and job location.

Benefits Perks:

As a company, we have a lot to offer for the right candidate:

• Health Benefits: We offer medical, dental, vision, life, and short-term and long-term disability insurance.
• 401K: Eligible on your first day of employment.
• Super Flex Time: Run errands as needed, just get your stuff done.
• Unlimited Vacation: Take time to unwind with unlimited PTO, plus an office closure between Christmas and New Year’s.
• Generous Parental Leave Program: 12 weeks of paid pregnancy disability and baby bonding leave, as well as 4 weeks of paid paternity leave that must be taken within the first six months of the birth.
• Learning Budget: Dollars towards eLearning courses, eBooks, and more.
• WFH Office: Home office stipend and internet dollars to set you up for success.
• Events: Happy hours, team bonding budgets and culture events (even while remote!) and an annual company offsite.

Stack Highlights:

By the numbers...

• We’ve paid our publisher and merchant partners $150 million and counting!
• We’ve been a profitable business from day 1.
• We work with 1k media publishers including Mashable, TMZ, CNN, NY Post, & others.
• We’ve been a ‘BuiltinLA Best Place to Work in LA’ for 2 years straight.
• We’re currently a fully-remote team with 110 teammates. Are you next?

StackCommerce is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

Salary : $63,000 - $80,000