What are the responsibilities and job description for the Collections Manager position at Staff Financial Group?
📌 Collections Manager (Hybrid) – Vinings, GA | $80K Salary
Are you a seasoned collections professional with leadership skills and a passion for results? Join our team as a Collections Manager in Vinings, GA! This hybrid opportunity combines office collaboration with the flexibility of remote work, offering the best of both worlds. 🚀
🌟 What You'll Do:
✔️ Lead, coach, and develop a dynamic team of associates to achieve departmental goals.
✔️ Strategically coordinate collection activities, including auto dialer/list strategies, to maximize efforts.
✔️ Prepare work schedules, streamline workflows, and monitor team productivity.
✔️ Review and approve escalated collection actions, including repossessions and legal proceedings.
✔️ Resolve escalated customer issues with professionalism and efficiency.
✔️ Analyze business reports to measure success and identify improvement opportunities.
✔️ Ensure compliance with company policies, procedures, and the Fair Debt Collection Practices Act.
🎓 What You Bring:
🔹 Education: High school diploma/GED required.
🔹 Experience: At least 1 year of supervisory experience and 3-5 years of collections experience.
🔹 Skills:
- Strong written and verbal communication skills.
- Proficiency in MS Excel, Word, and PowerPoint (intermediate level).
- Knowledge of skip tracing and relevant federal/state collection laws.
- Ability to multi-task in a fast-paced environment.
🔹 Traits: A common-sense problem solver who can motivate teams and handle sensitive customer data with care.
✨ Why Join Us?
📍 Competitive salary of $80,000 annually.
📍 Hybrid work setup based in beautiful Vinings, GA.
📍 A supportive team environment where your leadership makes an impact.
Ready to lead the charge in collections? Apply today and make a difference! 🎯
If Qualified, please send resume to kathy@stafffinancial.com
Salary : $80,000
