What are the responsibilities and job description for the Help Desk/Tech Support Associates position at Staff Pro?
WANT TO GET YOUR START IN THE TECH SUPPORT FIELD?
Top Bristol company needs you to assist their customers with technical support issues, coordinate with the network operations team regarding any issues and keep technical support documentation up to date. Schedule is 8AM-6PM and can start immediately.
-Assist users with/troubleshoot technical issues relating to broadband Internet services, telephone, and cable television technical inquiries.
-Provides timely and accurate information to incoming customer order status and product knowledge requests.
-Provides timely feedback to the company regarding service failures or customer concerns.
-Previous IT Support or similar experience required
-Excellent customer service and communication skills required
-Must have excellent initiative, time management and documentation skills
APPLY TODAY!
#bristoljobs #helpdeskjobs
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 – 48 per week
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: In person
Salary : $16
