What are the responsibilities and job description for the Medical Front Desk position at Staffing Now?
Medical Scheduler needed. Expedites patient care by scheduling patients' appointments accurately and efficiently.
- Answers telephone calls in the scheduling queue in a timely manner.
- Supports Lead in achieving departmental standard for wait times, work times, and abandonment rate.
- Verifies insurance contract requirements when scheduling exams and reminds the patient of these requirements.
- Verifies all patient demographic information.
- Accurately schedules exams for the proper modality, time, machine, and Radiologist.
- Effectively explains preps (actions a patient must take for a proper exam) to the patient, using terms the patient can understand.
- Verifies patient understands all prep instructions.
- Provides back up to Scheduling clerical support responsibilities, such as clearing right fax and batching scripts into system, verifying out-going faxes are successful and calling offices when clarification is needed.
- Interfaces with Lead regarding any and all departmental concerns.
- Attends staff meetings regularly and follows all company policies and procedures.
Please send resumes to
kyle.oconnor@snicompanies.com
