What are the responsibilities and job description for the Front Office Coordinator position at Staffing Proxy?
Audiology Services, a prominent private hearing healthcare practice in Belmont, MA, providing the best possible hearing care based upon individual needs, is hiring a Front Office Coordinator with excellent organizational and administrative skills.
Qualified Front Office Coordinator candidates are courteous, compassionate, and discrete with excellent time management and record-keeping skills.
The ideal Front Office Coordinator candidate is a confident and professional administrator with fantastic communication and interpersonal skills, responsible for providing administrative support within the clinic.
Responsibilities
- Interacting with patients as the first point of contact (face-to-face, phone calls, emails)
- Answering phones, scheduling patients, and confirming upcoming appointments
- Organizing and updating patient records
- Welcoming and checking-in patients as they enter the office.
- Updating and maintaining the database
- Receiving and processing payments
- Additional administrative tasks or responsibilities, as needed.
Requirements
- At least one year of front office or direct customer service experience
- Meticulous attention to detail with the ability to multi-task.
- Strong organizational, administrative, and planning skills.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication, and IT skills.
- Passionate about healthcare excellence.
Benefits
- Health Insurance (fully funded by the employer)
- Matching retirement plan
- Paid time off and Holidays
Salary : $19 - $23
