What are the responsibilities and job description for the Dispatcher position at StaffManagement?
Staff Management Group is seeking a Dispatcher for our client in Linden, NJ. Please read the ENTIRE job description and ALL of the job requirements BEFORE applying for this position.
Schedule:
- 1st shift: 6AM - 2:30PM
Pay Rate:
- $21 - $23 / hour
Job Summary:
In this position, you will be providing the highest level of Customer Service in the industry through prompt, competitive and correct loading of all containers, routing of freight and moving freight as booked. Maintaining a high degree of professional communication skills.
Job Responsibilities:
- Check container availability / Update system with results
- Advise import/3pl teams if holds and monitor for resolution
- Resolve issues with warehouse and vendors as needed
- Track containers which are pending Customs exam
- Pay charges to terminals/exam sites as needed
- Dispatch available containers
- Create and send empty container return lists to carriers daily
- Expense / approve carrier detention charges
- Report service failures to supervisor or manager
- Maintain accurate and timely communication and responses to all parties, (i.e. internally within your local facility, other NACA offices or agents in the US and overseas). This includes notifying customers when shipments deviate from what is booked.
- Complete task and projects as assigned by management.
Job Requirements:
- High School Diploma
- Previous Transportation experience
- Related Customer Service experience
- Exceptional work ethic, team mentality, positive attitude
- Outstanding verbal and written communication skills
- Proficiency In MS Office suite, including Excel, Word, PowerPoint
Additional Information
Staff Management Group is an equal employment opportunity employer, and all qualified applicants will receive consideration for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, or citizenship status.
About Staff Management Group: Staff Management Group has over 30 years of experience placing staffing candidates in distribution, manufacturing, production, assembly, and clerical positions. Staff Management Group is one of New Jersey’s leading staffing and recruiting agencies specializing in light industrial and clerical staffing. Come join the team!
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Salary : $21 - $23