System Analyst 2 - Automation Engineer

Position location: This person will be working ONSITE in a full-time capacity in Detroit, MI. Remote work is not an option. Candidates must be local at time of submission as hiring manager is not interested in candidates who will need to relocate to accept an offer.

Position Summary:

As a critical member of the DPSCD’s Technology Infrastructure Team, the Automation Engineer will be responsible for designing, planning, evaluating, and administering automation solutions across various platforms, including Microsoft Power Apps, Power Automate, and other automation tools. The engineer will work closely with the Server and Security teams to identify opportunities for improvement, expansion, and innovation within the existing infrastructure. The role requires strong analytical skills, troubleshooting abilities, and a deep understanding of automation and server technologies.

Essential Functions: 

1.     Design, deploy, and maintain Power Apps and automation solutions for optimal performance and efficiency

2.     Assist in maintaining cloud-based enterprise solutions, including Microsoft Azure / Office 365 (including SharePoint)

3.     Provide Tier 2 and 3 End User Support, including responding to help desk tickets and reported incidents

4.     Investigate, troubleshoot, facilitate, and report incidents resulting in outage or system failure

5.     Conduct comprehensive root cause analysis and develop recommendations and next steps for optimal incident management

6.     Identify and document key policies, procedures, and governance for enterprise systems operations

7.     Provide support and ongoing reinforcement of change management philosophies related to changes and advances in innovative business systems

8.     Research, pilot, integrate, and implement new technologies to support business needs and requests

9.     Lead special projects as assigned

10.  Respond to alerts, monitor health, and seek improvement opportunities

11.  Perform other duties as assigned by the supervisor

External Applicants

In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.

Position location: This person will be working ONSITE in a full-time capacity in Detroit, MI. Remote work is not an option. Candidates must be local at time of submission as hiring manager is not interested in candidates who will need to relocate to accept an offer.

Minimum Qualifications: 

·       Bachelor’s Degree in Information Technology, Computer Science, or a related field is preferred

·       Certification in Microsoft Power Platform or related automation tools is desired

·       Five (5) years of experience in systems engineering and automation

·       Operational experience with industry-standard security protocols and procedures is desired

·       Extensive experience with Microsoft Power Apps, Power Automate, and related tools

·       Minimum of two (2) years of experience with Microsoft Azure AD connect and Office 365

·       Knowledge of infrastructure support including Windows Server, virtualization, Active Directory (AD), and Shell scripting

·       Excellent troubleshooting and logical skills along with a deep understanding of TCP/IP networking