What are the responsibilities and job description for the Front Desk Receptionist position at Stafford Physical Therapy?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and welcome visitors in a friendly and professional manner.
- Manage incoming calls and direct them to the appropriate personnel using phone systems.
- Schedule appointments and maintain an organized calendar.
- Perform administrative tasks including data entry, filing, and proofreading documents.
- Assist with billing inquiries and manage basic accounting tasks using QuickBooks.
- Maintain a clean and organized front desk area.
- Provide support to medical staff as needed, acting as a liaison between patients and healthcare providers.
- Handle correspondence, both electronic and paper-based, ensuring timely responses.
Requirements
- Proven experience as a Front Desk Receptionist or in a similar administrative role.
- Strong customer service skills with the ability to communicate effectively with diverse populations; bilingual candidates are preferred.
- Proficiency in computer systems and office software; familiarity with QuickBooks is a plus.
- Excellent organizational skills with attention to detail.
- Ability to manage multiple tasks efficiently while maintaining professionalism.
- Experience in a medical receptionist role is advantageous but not mandatory.
- Strong proofreading skills to ensure accuracy in all written communications.
Join our team and contribute to creating a welcoming environment for our clients while enhancing your administrative skills!
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- Mountain Home, ID 83647 (Required)
Ability to Relocate:
- Mountain Home, ID 83647: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16