What are the responsibilities and job description for the Operational Infrastructure & Cloud Lead position at Stage Front?
Job Details
Columbia, MD Optional Work from Home Full Time $90,000.00 - $125,000.00 Salary/year None Day Information Technology
Description
Job Overview
Exciting opportunity to lead comprehensive technology infrastructure and cloud services with direct, hands-on management of critical technology ecosystems.
Key Responsibilities
Strategic Leadership
Required Qualifications
Competitive salary with comprehensive benefits
Columbia, MD Optional Work from Home Full Time $90,000.00 - $125,000.00 Salary/year None Day Information Technology
Description
Job Overview
Exciting opportunity to lead comprehensive technology infrastructure and cloud services with direct, hands-on management of critical technology ecosystems.
Key Responsibilities
Strategic Leadership
- Develop comprehensive cloud infrastructure strategy
- Create and maintain technology roadmap for Azure and cloud infrastructure
- Establish and track KPIs for:
- Internal technology service delivery
- External technology provider performance
- Drive continuous improvement culture
- Implement ITIL framework best practices
- HANDS-ON administration of Microsoft 365 and Azure tenants
- Manage multi-platform tools: Microsoft, Google Suite, Slack, ticketing systems
- Lead tools consolidation efforts
- Oversee MSP Level 1 helpdesk and tech vendor relationships
- Own security strategy in collaboration with CIO
- Maintain security posture through fundamental practices
- Comprehensive patch management across:
- Software
- Operating systems
- Firmwares
- Devices and Azure environments
- Develop and monitor KPI metrics for:
- System performance
- Response times
- Service availability
- Vendor performance
- User satisfaction
- Ensure measurable technology service quality
Required Qualifications
- 5-10 years HANDS-ON Microsoft infrastructure management
- ITIL certification preferred
- Azure and M365 expertise
- Advanced troubleshooting skills
- Azure administration
- ITIL service management
- KPI development and tracking
- Multi-platform integration
- Cloud security architecture
- East Coast hours
- Hybrid work model
- Within 1 hour of Columbia, MD
- Microsoft Azure Administrator
- Microsoft 365 Enterprise Administrator
- ITIL certification preferred
Competitive salary with comprehensive benefits
Salary : $90,000 - $125,000
