What are the responsibilities and job description for the Research & Scheduling Assistant - Entry Level position at Stagway Global LLC?
Job Title:Research & Scheduling Assistant - Entry Level
Location: Remote
Key Responsibilities:
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Location: Remote
Key Responsibilities:
- Provide exceptional customer service via phone, email, and live chat, addressing client inquiries and resolving issues promptly
- Assist clients with travel bookings, including flights, hotels, car rentals, and special requests
- Maintain accurate records of client preferences, travel plans, and itineraries
- Coordinate scheduling for travel consultations and manage the calendar for the agency
- Process payments, issue invoices, and track client accounts
- Support the agency with administrative tasks such as data entry, filing, and maintaining internal databases
- Research travel destinations, accommodations, and activities to support clients’ needs
- Work closely with the travel agents and management to ensure seamless operations
- Previous experience in customer service, administrative roles, or the travel industry preferred
- Strong organizational skills with an ability to manage multiple tasks and deadlines
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with travel booking software is a plus
- Self-motivated, reliable, and capable of working independently in a remote environment
- A passion for travel and helping others plan their perfect getaway
- Flexible remote work schedule, offering work-life balance
- Competitive salary with opportunities for performance-based bonuses
- Paid time off (PTO) and holiday pay
- Access to exclusive travel discounts and perks
- Professional development opportunities and ongoing training
- A supportive and collaborative team culture
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