What are the responsibilities and job description for the Project Manager position at Staley Technologies?
At Staley, we maintain a constant focus on two things – exceeding client expectations and ensuring safety in all we do. We have an exciting opportunity for someone who is looking for a great place to use a blend of exceptional project management and estimating! Our Project Manager will act as the critical driver of project management with national customers. This position estimates and manages projects to include the repair, maintenance, and installation of infrastructure cabling and technology equipment. What the Project Manager can expect from Staley:
- Competitive Salary
- Medical, Dental, Vision, Life, 401K
- Paid Time Off
- Holiday Pay
- Hybrid Work Schedule
Key Responsibilities
- Estimate jobs and prepare proposals for clients
- Manage National Technology / Low Voltage jobs
- Effectively communicate job expectations
- Ensure compliance with company policies and Safety practices
- Define and achieve superior customer service objectives through never-ceasing efforts to provide the best customer service in our field
- Make customer service focused contributions to the company strategic plans and ongoing business reviews
- Prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; identify customer service trends; determine system improvements
- Monitor customer service performance by maintaining contact with customers, visiting worksites, conducting customer surveys, benchmarking best practices, analyzing information and applications
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Maintain open and positive communication (both in verbal and written form) with employees, departments, customers and vendors
Qualifications
- Ability to develop process improvement, decision making, managing processes, staffing, planning, tracking budget expenses, analyze information, developing standards, emphasizing excellence & quality
- Strong interpersonal and communication skills. The person who is most successful in this role is one who prefers to focus on the positive and does not let small challenges become big barriers.
- Strong desire to make yourself and those around you better at, and more knowledgeable
- Significant experience with the Microsoft Office suite including Outlook, Excel and Word
- Proven ability to solve problems, from carefully defining root causes to determining whether implemented solutions are producing the desired results
- Leadership skills that focus as much on ensuring that people understand why something is important as what needs to be done
- Strong listening skills and the ability to understand issues from multiple perspectives is key!
- Strong organizational skills to include the capacity to schedule and prioritize what sometimes may be multiple needs for resources
- General knowledge of typical industry contracts and the ability to create and/or evaluate them is highly desirable.
Minimum Requirements
- Five years Field Experience
- Two years in Estimating/Project Management role
- Must possess a High School diploma or equivalent
- Must be able to work overtime, nights, and weekends when required
- Must be able to provide proof of US Citizenship
- Must have current driver’s license and insurable MVR - no major violations
- Must pass a pre-employment drug screen and detailed background investigation
- 3 to 5 years of strong project management skills, preferably in the deployment of technology as described above, strongly preferred
- Full-project lifecycle experience with national rollouts, MAC work, and related projects is strongly preferred
- Knowledge of general accounting practices and methodologies
At Staley, we take pride in providing equal employment opportunities to everyone regardless of their race, color, ethnicity, national origin, beliefs, religion, marital status, gender, gender identity, sexual orientation, citizenship status, age, veteran status, disability or any non-merit basis. This policy applies to all employees, prospective employees, suppliers, clients, associates and affiliates, and guests.