What are the responsibilities and job description for the Fulfillment Supervisor position at Stallion Express?
Job Description:
As the Fulfillment Supervisor, you will lead our fulfillment team, leveraging Warehouse Management Systems (WMS) to optimize processes, set performance targets, and drive operational excellence. Your role is key to improving efficiency, accuracy, and productivity while proactively addressing and resolving operational challenges.
Key Responsibilities:
- Optimize processes and ensure seamless operations in fulfillment, shipping, receiving, and inventory management.
- Oversee the daily operations of the fulfillment center, ensuring that products are packed and shipped according to customer requirements using mobile scanners, tablets, and desktop computers.
- Lead the daily operations of the fulfillment center, ensuring efficient product packing, shipping, and receiving in accordance with customer requirements.
- Use Warehouse Management Systems (WMS) to monitor inventory levels, track shipments, and streamline workflows to improve operational efficiency.
- Provide training and support to team members, ensuring they have the necessary tools and knowledge to perform effectively.
- Collaborate with cross-functional teams, including account management, customer service, and sales, to ensure smooth and timely order fulfillment.
- Proactively identify and resolve operational challenges, including addressing trouble totes, shipment issues, and inventory discrepancies.
- Track key performance indicators (KPIs), analyze performance data, and implement corrective actions to improve fulfillment accuracy and productivity.
- Foster continuous improvement by evaluating processes, identifying areas for optimization, and introducing innovative solutions.
- Ensure compliance with safety standards and maintain a clean, organized work environment.
Qualifications:
- 2 years of leadership experience in fulfillment, logistics, or warehouse operations.
- Proven experience in managing a team of up to 15 team members.
- Strong proficiency with Warehouse Management Systems (WMS) and operational processes for picking, packing, shipping, and receiving.
- Skilled in using various equipment and technologies, such as tablets, desktop computers, and pallet jacks.
- Excellent leadership, communication, and interpersonal skills with the ability to manage teams and collaborate cross-functionally.
- Strong problem-solving abilities and a proactive approach to resolving operational challenges.
- Data-driven with the ability to analyze performance metrics, generate reports, and make informed decisions.
- Ability to adapt to changing priorities and work efficiently in a fast-paced environment.
- Experience in setting up and launching new warehouses is a plus.
What does Stallion Express do?
Stallion Express (www.stallionexpress.ca) is a Toronto-based company specializing in B2B shipping solutions for online sellers. With multiple locations in Ontario, BC, and Quebec - our clients range from part-time eBay sellers to bigger eCommerce web stores, shipping hundreds of packages per day! We’re a dynamic team working towards a common vision: To help Canadian sellers ship parcels at the lowest possible rates. 20,000 businesses in Canada have already saved over $10,000,000 in shipping costs for over 12 million parcels with Stallion Express.
At Stallion Express, we embrace diversity and encourage applications from individuals of all backgrounds and experiences. Your journey with us starts here!
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Would you be comfortable with undergoing a background check for employment? You will need to provide two valid forms of identification.
- Do you have experience using a WMS system? If yes, please indicate which one:
- Have you worked in a start-up environment before?
- Does the pay range of $55,000 to $60,000 annually align with what you're looking for?
- This role is slated to begin at the mid to end of February, does that timeline work for you?
Experience:
- Supply chain: 2 years (Required)
- Leadership: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Cheektowaga, NY: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $60,000
