E-commerce Manager

Description

Be a Part of Something Amazing

In between supporting a global sales force (that we call "demonstrators") and creating the world's best stamps, ink, and paper, we carve out a little time for parties, perks, and basking in the glory of an amazing work/life balance.

Sound like something you could get behind? Good. Because we're looking for people just like you - who are good at what they do and are passionate about helping others.

Did We Mention the Perks?

Here are a few of the other perks we offer:

• A wicked-awesome benefits package (go ahead and compare)
• A Friday dress code every day of the week (dust off those jeans)
• Extreme crafting experiences (totally optional, but give it a try)
• Paid personal time off...like, a lot of it (see "work/life balance" above)
• Flexible schedules, including a 9/80 option (enjoy a long weekend every other week)
• Hybrid position to mix office and home vibes (enjoy the best of both worlds)
• Tuition assistance and 401(k) programs (company match, baby!)
  
  

Roles & Responsibilities

• Exemplify Stampin’ Up!’s core values: we care about people first, we act with courage, we better our best and we own it.
• Lead and manage a team, establishing expectations and holding the team accountable to meeting them (LMA).
• Develop and execute global e-commerce strategies for customers and demonstrators (independent direct salespeople) that align with company’s overall business goals.
• Optimize online journey, including navigation, product and coordination information, search, inspiration, checkout process, and transactional emails.
• Conduct quantitative and qualitative analysis of user flows, engagement, bounce rates, and conversion rates to optimize revenue growth and profitability.
• Project manage all digital storefront content publishing requests from cross-functional departments.
• Perform ongoing research around e-commerce best practices across platforms and devices.
  
  

Requirements

• BA/BS in e-commerce, marketing, business-related field or equivalent experience accompanied with 5 years of experience managing e-commerce properties. International direct-selling industry experience a plus.
• Proven success in e-commerce and/or marketing leadership and building collaborative working relationships to develop rapport and respect with internal and external clients and vendors.
• Fundamental understanding of HTML, CSS, client/server communication, HTTP preferred.
• Excellent verbal, written, and organizational skills and ability to manage multiple projects simultaneously.
• High degree of initiative with ability to perform in an environment of constant change, anticipate needs, make recommendations, creatively solve problems, and inspire others to do the same.
• Willingness to work varied hours and schedules on occasion as dictated by business demands.