What are the responsibilities and job description for the Youth & Young Adult Program Manager/Site Director position at Stance, Inc?
Summary / Objective
The Youth & Young Adult (YYA) Transitional Housing Program Manager is a managerial and administrative case management position that supports daily operations and oversight of Housing Assistance Corporation’s Transitional Housing Program (THP) for individuals aged 18-24. The THP program is a 5-bed household that provides transitional housing services for youth aged 18-24 who are seeking an interim stable solution as they work towards housing permanency. The THP manager will be responsible for oversight of the daily operations of a 5-bed transitional housing program with primarily responsibilities including (but not limited to) : providing residents with case management, ensuring guidelines and policies of the program are enforced, managing daily operations of the household, screening and onboarding of residents, supporting residents in securing future stable housing, and general responsibilities related to program oversight. There are some on-call requirements involved with this position. The program manager will also help support communication and coordination of tenants residing in HAC’s Family Empowerment Program which is also located on-site. This program supports the ongoing housing stabilization of families coming out of shelter who wish to obtain self-sufficiency in their own units. Position is full-time, (35 hours / week), in-person, and located in Hyannis.
Essential Functions
- Support the screening and onboarding of new YYA transitioning into the program
- Provide daily house management to ensure all policies and procedures of the THP program are in place
- Provide housing stabilization case management services to the YYA enrolled in the program
- Responsible for on-call (emergencies only) when not on-site
- Assist with HAC’s housing stabilization Family Empowerment program by providing oversight of the FEP tenants also on-site (support with tenant documentation, ensuring tenants are adhering to terms of lease, and other responsibilities as assigned)
- Provide case manager services to Family Empowerment clients in accordance with program guidelines and responsibilities
- Other duties as assigned and in accordance with job expectations and requirements
Additional Duties
Required Qualifications, Education, and Experience
Preferred Qualifications, Education, and Experience
Physical and Mental Job Requirements
Occasional lifting / carrying up to 30lbs
Understand and apply routine verbal and / or written instructions
Work Environment
Hours of Work :
AAP / EEO Statement
The Housing Assistance Corporation (“HAC”) is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.
It is also the policy of HAC to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.
Please inform us of any necessary accommodation required during the application process and / or at any time during employment.
Other Duties
Before applying for this role, please read the following information about this opportunity found below.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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