What are the responsibilities and job description for the Client Manager - Regional Accounts (Employee Benefits) position at StanCorp Financial Group?
At The Standard, you'll join a team focused on putting our customers first.Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what's right - across the company and in our local communities.We offer a caring culture where you can make a real difference, every day. Ready to reach your highest potential? Let's work together.You must live within the Tampa area to be considered for this position. What You'll Do / Key ResponsibilitiesAs a Client Manager - Regional Accounts on the Employee Benefits team, you will provide exceptional support and customer service to your assigned caseload (Employer Groups of 100 to 499 lives), through daily guidance and education. In this role, you will : Manage new case, renewal activity, and amendmentsIdentify and promote the sale of additional lines of coverage or plan improvements. Promote new product offerings and enhanced product featuresRecommend plan changes as appropriateFacilitate the enrollment and re-enrollment process; conducting enrollment meetings or being present as benefit fairs, as needed Highlight the advantages of doing business with The Standard in coordination with the assigned Sales Representative. In addition to servicing accounts, your ability to cultivate meaningful, effective relationships will be vital as you collaborate with internal and external customers (Sales Representatives, Brokers, Producers, Employer Groups, Policyholders, and vendors) to provide the best possible outcome for all parties involved. The Client Manager will demonstrate core company values and brand in all interactions : timely communication, problem resolution, professional negotiation, etc.In this highly visible role, you will have the opportunity to shine and showcase your unique blend of skills and experiences. Our continued success is driven by a high-performance, caring culture where you can make a real difference every day. Join a growing team of experts in the insurance industry, equally devoted to the customer and employee experience!The Skills & Background You'll NeedProven ability to cultivate meaningful, effective business relationshipsExceptional customer service skills. Willingness to go above and beyond and exceed customer expectationsProblem solving, decision making, and analytical thinking consistent with company objectivesStrong written and verbal communication skillsExperience with underwriting guidelines is preferredExperience and knowledge with Group Employee Benefits Products is preferredExperience using Salesforce CRM is preferredHigh School Diploma or GED required. Bachelor's degree preferredLife and Disability insurance license for all states within office's assigned territory will be required. License can / must be obtained within 6 months of hire date and renewed by meeting all continuing education requirements and renewal requirements What You'll Get From UsJoin a growing Employee Benefits team where client service is at the heart of our strategy and is the differentiator amongst our competition.Strong, competitive benefits package including incredible 401(k) matchA culture invested in the personal & professional growth and development of each team member. Leaders that are experts in the insurance industry - ready to coach, train and develop your potential Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.Salary Range : 80000Positions will be posted for at least 5 days from original posting date.Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action / Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.