ServiceNow CMDB Developer

STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan.

We are seeking an experienced and technically skilled Configuration Management Database (CMDB) Developer to join our ServiceNow team. In this role, you will be responsible for designing, configuring, and building within the ServiceNow platform, specifically focusing on CMDB and the Common Service Data Model (CSDM). You will support the enhancement of existing modules, integrations, and troubleshoot issues while ensuring that industry best practices and methodologies are adhered to. This is an exciting opportunity to work on strategic efforts and influence the organization's IT service management and SPM capabilities.

Responsibilities

• Design, develop, and implement CMDB and CSDM solutions on the ServiceNow platform.
• Customize ServiceNow applications to streamline and automate processes.
• Build integrations with other organizational applications as needed.
• Troubleshoot issues related to ServiceNow functionality.
• Ensure compliance with architecture, design, and methodology standards.
• Identify and evaluate emerging ServiceNow features, advocating for the most beneficial capabilities for the organization.

Qualifications

• Strong knowledge of ITIL framework, SPM, and ITSM standards and processes.
• Operational understanding of ServiceNow's Common Service Data Model (CSDM).
• Hands-on experience in ServiceNow development, troubleshooting, and management of discovery patterns, service maps, CMDB 360, cloud discovery, and service graph connectors.
• Operational experience with event management and agent client connector (ACC).
• Proficiency in JavaScript scripting.
• Willingness to assist with ServiceNow training and answering queries.
• Proven expertise and passion for delivering exceptional customer service.
• ServiceNow platform deployment and operational experience.
• Strong time management and collaboration skills.
• Bachelor's degree in Computer Science or related field with a minimum of 3 years of experience in ServiceNow development; OR
• 7 years of equivalent experience, training, and/or education in the IT industry and Service Management.
• ServiceNow Certified System Administrator (CSA) (Required)
• Certification in ITIL Foundations in Service Management (Preferred)

Additional Details

The base salary range for this position is $125K - $140K annually, depending on experience.

Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered

Benefits

• Medical coverage and Health Savings Account (HSA) through Anthem
• Dental/Vision/Various Ancillary coverages through Unum
• 401(k) retirement savings plan
• Company-paid Employee Assistance Program (EAP)
• Discount programs through ADP WorkforceNow

About Us

STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!