What are the responsibilities and job description for the Tower NOC Operator position at STAND 8?
STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan.
We are seeking a dedicated and detail-oriented Tower Monitoring Specialist to provide 24x7x365 support in monitoring, tracking, and escalating tower lighting issues. This role ensures company compliance with FAA / FCC notification requirements.
Responsibilities
- Monitor alarm activity from remote communications sites to ensure company compliance with FAA / FCC regulations.
- Open, track, and close the filing of Notice to Airmen (NOTAM) reports with the FAA.
- Open, track, and close NOC trouble tickets with regional teams.
- Answer incoming calls, monitor various email accounts, and act according to NOC procedures and processes.
- Assist in the monitoring and control of headquarters building and site security.
- Interface with field personnel to verify repairs and testing of lighting alarm systems.
- Assist in resolving NOC daily reports.
- Perform basic troubleshooting and configuration of tower monitoring and lighting systems.
- Notify, dispatch, and escalate network faults and emergencies, adhering to MLA, SLA, FAA / FCC, and NOC procedures.
- Provide first contact with landowners, outside vendors, police, fire, and emergency service responders.
- Interface and assist with other NOCs and their technicians during QLIs, third-party tower repairs, and service outages.
Qualifications
Additional Details
The base range for this contract position is $15 - $23 / per hour, depending on experience.
Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered.
Benefits
About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at www.stand8.io ; and reach out today to explore opportunities to grow together!
Salary : $13 - $23
