Quality Assurance Specialist

Quality Assurance Specialist Updated 04/04/2024

FLSA Status: Exempt

Company Profile: Starting as a typewriter company in Chickasha, OK in 1934 to having offices across North Texas and Oklahoma, Standley Systems is committed to supporting business with the technology tools and resources needed to empower their employees to get work done.

As Standley Systems has evolved over the years to provide a more holistic approach to each client environment, we have expanded our team and resources to provide business technology solutions in two key areas: Print Technology Services and Managed Services.

Team Standley was founded on and continues to operate by a People First mindset. Standley may mean technology, but we are committed to listening and truly understanding our clients’ situations to not only provide a solution that keeps them moving forward, but to provide an exceptional experience for everyone, every time.

Our team is all in. With a set of core values driving who we are and how we do what we do, Standley Systems is not just a name, a company, a logo, or a building somewhere...It’s our team.

Work together. Win together. Our team understands and respects the role of the person next to them. To achieve an exceptional experience for everyone every time it requires each person, the department and division to own their respective piece of the process and understand how each function works together to achieve the win.

Looking for a workplace that is culture driven by a shared set of beliefs, vision and values, where everyone is working toward a common goal with a high sense of purpose and conviction? Join our team!

Position Profile

Standley Systems is looking for a detail-oriented Quality Assurance Specialist to review internal processes, identify opportunities for improvement, and collaborate to build solutions. This is an excellent opportunity for a positive individual seeking a role in a successful, values-based company with a healthy work culture. The Quality Assurance Specialist will study processes that directly affect the experience of Standley Systems’ clients. Besides previous experience with quality systems, the successful candidate will also bring a strong business mind, demonstrate the ability to build trust, exhibit curiosity, possess basic analytic skills, and be an excellent communicator. The ideal candidate has industry as well as project management experience and understands ISO standards. Working from our Chickasha office, the Quality Assurance Specialist will be a valued member of our Operations team.

Primary Responsibilities

• Fully embrace Standley Systems’ core values
• Review assigned processes for quality issues (e.g., safety, conformity, client experience, automation, and efficiency)
• Collect and analyze data as needed
• Document findings
• Report on successes as well as opportunities for improvement
• Collaborate organization wide as needed to design and implement improved processes

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in following are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer Skills

• Microsoft Outlook, Word, Excel, PowerPoint, and Teams proficiency required

Education

• Associates degree or above required
• Bachelor’s degree in applicable field preferred
• Master’s degree in applicable field highly preferred

Experience

• Business experience required
• Quality systems experience required
• Data analysis experience required
• Industry experience preferred
• LEAN Six Sigma - Minimum - Green Belt
• Project management experience required
• ISO experience highly preferred
• Certificates, Licenses, and Registrations
• Driver’s license and insurance required
• Certifications for quality assurance preferred
• Certifications for soft skills preferred

Other Skills and Abilities

• Attention to detail required
• Basic analysis skills required
• Team player required

Positive attitude required

• Curiosity required
• Excellent verbal and written communication skills required

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer and telephone keyboard
• Specific vision abilities required by this job include close vision requirements due to computer work
• Light to moderate lifting required
• Regular, predictable attendance required
• Travel to other Standley Systems offices and customer sites during normal business hours required

• Must be able to pass drug and alcohol screen. Standley Systems has federal contracts that require compliance with the Drug-Free Workplace Act of 1988, therefore medical marijuana license-holders who test positive for marijuana will not be qualified for the position.

Work Environment

The work environment characteristics described here are representative of those an employee in this position encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e., business office with computers, phone, and printers, light traffic)
• Ability to work in a confined area
• Ability to sit at a computer terminal for an extended period of time

Quality Assurance Specialist

I have read this job description and I completely understand all my job duties and responsibilities. I can perform the essential functions as outlined with or without reasonable accommodation. I understand that this list is not all inclusive but subject to change by management.

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