What are the responsibilities and job description for the Business Systems Analyst - Physical Security Applications position at Stanford Health Care?
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Day - 08 Hour (United States of America)
We are looking for a proficient IT Physical Security Applications Support Analyst with specialized expertise and certification in badge access and video management system applications.
The ideal candidate will play a vital role in our IT team, focusing on providing technical support, maintenance, and optimization of physical security applications such as badge access systems and video management systems.
Key responsibilities include resolving technical issues, implementing system upgrades, managing user access, and collaborating with stakeholders to enhance application performance.
If you possess a strong IT background, along with certification in badge access and video management systems, and are passionate about ensuring the security and efficiency of our physical security applications, we invite you to apply and contribute to our organization's security infrastructure.
What you will do
Provide tier-2 support of application incidents reported through the help desk
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Perform daily monitoring of applications in production use
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Modify tables / master files, make additions and changes and provide guidance to junior team members on these activities
Implement changes using documented procedures that are compliant with department’s policies and procedures
Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution
Work with and mentor junior staff members to document workflows
Assist senior team members in developing and maintaining requirements / specifications and test cases for new or enhanced functionality to department applications
Participate in team and cross-team meetings and maintain appropriate meeting records
Provide ongoing troubleshooting, support, and maintenance of applications; including 24 / 7 on call coverage as required
Assist senior team members in developing and maintaining requirements / specifications and test cases for new or enhanced functionality to department applications.
Education Qualifications
Bachelor's Degree Bachelor’s degree in related field : Computer Science, Information Systems or a directly-related field of engineering.
Certification in relevant applications
Experience Qualifications
Three (3) to Five (5) years of progressively responsible and directly related work experience in healthcare or technology related work environment.
Prefer experience with 2 major implementations or upgrades
Prefer experience with Archibus and Smartsheet
Required Knowledge, Skills and Abilities
Ability to work in server operating systems such as AIX and Windows Server 2003 and 2008
Strong UNIX shell scripting skills
Strong WinBatch scripting skills
Mid-level Microsoft Office skills
Ability to diagnose and resolve complex technology problems
Ability and desire to learn specialized and advanced technology solutions
Ability to establish a set of tasks and activities associated with an intended outcome and timeline
Ability to take action consistent with available facts, constraints, and anticipated consequences
Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner
Ability to use effective approaches for choosing a course of action or developing appropriate solutions and / or reaching conclusions
Ability to develop new skills and teach others
Ability to collaborate and build consensus with stakeholders
Ability to understand and adhere to operational standards, policies, and procedures
Ability to identify risks and issues
Ability to develop solutions for new and unfamiliar challenges
Ability to analyze data, interpret results and draw conclusions
Knowledge of current issues and trends in health care and business and financial operations in a health care system
Knowledge of core business and financial applications as well as other information systems and computer applications used in a health care setting
LI-AL1
These principles apply to ALL employees :
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective :
Know Me : Anticipate my needs and status to deliver effective care
Show Me the Way : Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me : Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and / or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale : Generally starting at $54.22 - $71.84 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.
As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.
Learn about our awards () and significant events () .
Salary : $54 - $72
