What are the responsibilities and job description for the Receptionist/Case Manager Assistant position at Stanislaus County Department of Workforce...?
COMMUNITY HOUSING AND SHELTER SERVICES
JOB DESCRIPTION
RECEPTIONIST/CASE MANAGER ASSISTANT
POSITION OVERVIEW:
The Receptionist/Case Manager Assistant is primarily responsible for greeting clients coming into or calling our office as well as assisting Case Managers.
This position requires a sensitive and caring individual who is able to develop trust with our clients who may be experiencing homelessness and/or are at imminent risk of becoming homeless.
ESSENTIAL JOB FUNCTIONS:
MINIMUM QUALIFICATIONS:
EDUCATION/EXPERIENCE:
LICENSE:
COMPENSATION/SALARY:
$17.48 per Hour
BENEFITS SUMMARY
5-9 years 15 days per year (3 weeks)
10 years and thereafter 20 days per year (4 weeks)
JOB DESCRIPTION
RECEPTIONIST/CASE MANAGER ASSISTANT
POSITION OVERVIEW:
The Receptionist/Case Manager Assistant is primarily responsible for greeting clients coming into or calling our office as well as assisting Case Managers.
This position requires a sensitive and caring individual who is able to develop trust with our clients who may be experiencing homelessness and/or are at imminent risk of becoming homeless.
ESSENTIAL JOB FUNCTIONS:
- Greet & Sign in Clients
- Schedule appointments
- Handle incoming calls and checking voicemails
- Provide information, and referrals to families/individuals as necessary
- Maintain a clean and friendly area for clients
- Data Entry and Filling
- Maintain daily records and reports of client contacts and services provided
- Conduct all aspect of work with complete courtesy and respect to clients
- Present a professional appearance and attitude at all times
- Other duties as assigned
MINIMUM QUALIFICATIONS:
- Excellent customer service skills
- Communicate effectively, orally and in writing
- Computer experience with outlook, excel, word processing
- Strong organizational skills
- Ability to work with people of diverse cultural backgrounds
- Ability to work within a team approach
EDUCATION/EXPERIENCE:
- Minimum of 1 year of Clerical/Receptionist experience in a public or private social services and/or disability or housing agency, with experience in social work, outreach, social services and/or disability-based government program case management programs, and/or housing case management for multi-barrier populations.
- Computer experience; outlook, excel, word processing and spreadsheet applications
LICENSE:
- Must have a car for daily use, in-state insurance with your name on the policy.
- Applicants must possess and maintain a valid California Driver's License and remain free from repeatable preventable accidents.
- Bilingual, Spanish
COMPENSATION/SALARY:
$17.48 per Hour
BENEFITS SUMMARY
- Eligible for benefits after a 3-month introductory period.
- Insurance: Medical, Dental and Vision offered up to $600 monthly costs (any overage costs will be paid for by the employee).
- Vacation Accrual as follows:
5-9 years 15 days per year (3 weeks)
10 years and thereafter 20 days per year (4 weeks)
- Sick Leave Accrual- 8 hours per month
- Retirement Plan Available after 1 Year of employment
- Job posting will close at 4pm on September 13, 2024. Please email your resume to applicants@chss.net. If you meet the qualifications, an application will be emailed to you prior to interview.
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Salary : $600
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