What are the responsibilities and job description for the Dispatcher position at Star Bulk?
We are looking for a reliable Dispatcher to act as a communication point for our drivers and customers. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Skills
- Proven experience as dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods (CAD)
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written) *Bilingual in Spanish is a plus*
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
About US
- Star Bulk specializes in Pneumatic Dry Bulk Cement, Lime, Fly Ash, and Sand throughout Texas and the surrounding states. Our method of deliveries consist of: Silo delivery, on-site portable storage delivery, spread jobs, and bottom drops.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Referral program
- Vision insurance
Schedule:
- 12 hour shift
- On call
Experience:
- Dispatching: 1 year (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: One location