What are the responsibilities and job description for the Front Desk Receptionist / Social Media Assistant position at Star Collection Head Spa?
About Star Collection Head Spa:
Star Collection Head Spa is a luxury wellness destination in Washington, DC, offering high-end head spa and scalp therapy services in a peaceful, relaxing environment. We’re known for delivering a calming, rejuvenating experience and we’re building a digital presence to match the beauty of our in-person space.
Position Overview:
We are looking for a friendly, organized, and social media-savvy Receptionist to join our team. This unique role combines front desk responsibilities with creative support for our content and marketing efforts. The ideal candidate is polished, personable, and confident behind the camera (and behind the scenes), helping us capture and share the Star Collection experience online.
Key Responsibilities:
Front Desk Duties:
- Greet clients and create a welcoming, relaxing first impression
- Manage client scheduling, check-ins/outs, and appointment confirmations
- Answer phone calls, DMs, emails, and text inquiries professionally
- Process payments and retail transactions
- Keep front area clean, organized, and spa-ready
- Assist with rebooking, client follow-ups, and promoting services
- Assist in blow dry services
Social Media Support:
- Record behind-the-scenes content and treatment videos (with client consent)
- Edit short-form videos for Instagram Reels, TikTok, and other platforms
- Capture client testimonials and day-in-the-life footage
- Collaborate with the owner and team on social media planning and execution
- Help manage posting schedules and basic engagement (likes, replies, etc.)
- Keep up with current trends in beauty/wellness content creation
Qualifications:
- Prior experience in a front desk, salon, spa, or hospitality setting preferred
- Excellent communication and customer service skills
- Basic knowledge of content creation (filming, editing apps like CapCut or InShot)
- Strong aesthetic sense and interest in beauty/wellness content
- Professional appearance, positive attitude, and dependability
- Comfortable working with smartphones, ring lights, and social platforms
- Available some evenings and weekends
- Must be confident interacting on camera when needed
Perks & Benefits:
- Relaxed, upscale work environment
- Staff discounts on services and retail
- Opportunities for creative growth and leadership in content
- Positive, supportive team culture
- Free On Site Parking
Job Types: Full-time, Part-time
Pay: $17.00 per hour
Expected hours: 20 – 40 per week
Schedule:
- 10 hour shift
- 8 hour shift
Ability to Commute:
- Washington, DC 20001 (Required)
Ability to Relocate:
- Washington, DC 20001: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17