What are the responsibilities and job description for the Administrative Operations Director position at Star Controls Inc.?
About Us
Star Controls is a boutique engineering firm delivering innovative solutions to the Water, Oil & Gas, Electric, and Public Safety sectors. We leverage cutting-edge technology daily to improve utility services, enhance public safety, and make communities better places to live. Recognized by customers, partners, and competitors as an industry leader, we take pride in our collaborative, empowering culture where team members thrive and grow their careers.
Job Summary
We are seeking a proactive and experienced Administrative Operations Director to oversee and coordinate a range of critical business functions. This role manages office administration, sales operations, human resources, and marketing activities. The ideal candidate is a self-starter with excellent communication skills, attention to detail, and experience in managing multi-disciplinary operations.
Key Responsibilities:
- Manage and coordinate daily office operations and administrative functions.
- Follow up on sales opportunities and schedule meetings with potential clients.
- Research, qualify, and manage opportunities from bidding platforms; coordinate pre-sales evaluations with the engineering team.
- Lead and coordinate bid responses, including preparing proposals, completing bid forms, consolidating pricing, and submitting final packages.
- Respond to RFQs and provide pricing and quotations, including annual support renewals for services and products.
- Place and track vendor orders to ensure timely delivery; maintain inventory and strong vendor relationships and resolve any service issues.
- Monitor open sales orders, prepare invoices, track payments, and manage bookkeeping activities.
- Schedule and coordinate engineering resources for projects, support calls, training, and remote/on-site activities.
- Lead and participate in sales and marketing initiatives, coordinate marketing events, and support networking activities.
Requirements & Qualifications
Education & Experience
- Bachelor's degree in Business Administration or equivalent work experience (preferred).
- Minimum 5 years in a similar operations or office management role.
Skills & Competencies
- Excellent verbal and written communication skills.
- Proven ability to manage multiple projects and tasks simultaneously.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Highly organized with strong attention to detail.
- Customer-focused and team-oriented mindset.
- Positive attitude with a collaborative approach to work.
