Car Wash Assistant Manager

Job Summary
About Us

We are a rapidly growing new car wash concept company using the latest state of the art technology to get cars clean, shiny and dry in a few minutes. We are seeking an ambitious, hard-working, self-motivated and intelligent person to run a fast paced fully automated successful car wash site. We are a professional high caliber service company dedicated to excellence in customer service, employee satisfaction, environmentally friendly and active in helping the communities we serve. Great opportunity to manage all aspects of car wash site operations and staff of 8 to 10 team members.

Responsibilities

• Problem Solving.

-Every day is different with new challenges to solve.

-Solve Mechanical issues including Air lines leaking, Water leaks, Electrical shorts, and Hydraulic leaks.

-Solve Computer malfunctions including servers, software and hardware, wash controllers, auto sentries, and RFID readers.

-Solve Customer issues including service complaints and damage claims.

-Solve Employee issues including hiring, motivation, following policy and procedure, discipline, scheduling, complaints and team building.

• People Management.

-Creating a great team and keeping them happy is a key to success.

-Finding and hiring Great Employee team members.

-Train, coach and lead. It is an ongoing process followed up with monthly team meetings.

-Making employee schedules and doing payroll on Quick Books.

-Coaching and reviewing employee individual performance on a regular basis.

-Educate and insure policies and procedures are followed including safety at all times.

-Instill great customer service.

- Keep employees happy, safe and stable. Ensure labor laws are always followed.

• Grow Customer Satisfaction

-Create great friendly customer service. Getting high Mystery Shopper scores and on social media will tell you how well you are doing.

-Goal is to keep customers happy and coming back. Increasing sales and profits will confirm your team’s great service.

• Paying attention to details

-Having an eye for detail and looking for potential problems before they occur.

-Throughout the day inspect and ensure all cars coming out of the wash tunnel come out clean, shiny and dry at all times. Quality and consistency is what makes success.

-All equipment including wash equipment, nozzles, sprayers, soaps, auto sentries, and computers should be working at all times if possible. Do first line repairs, if possible. Call and ensure techs complete all other repairs.

-Order and keep track of all parts, especially critical parts. Being proactive and anticipate before problems occur keeps down time to a minimum.

-Everything should be orderly at all times including wash, vacuum stalls, equipment room, rest rooms and offices. Schedule and ensure preventative maintenance is always done.

-Entire wash facility should be clean, neat, organized and professional at all times.

-Check daily inventory of soaps, anticipate usage and order as necessary.

• Think of and try out creative ways to increase sales and keep costs in line. Being a self-starter and self-motivated will propel you to greatness, rewards and satisfaction for yourself and your team.
• Oversee entire car wash operation
• Serve as the main contact with repair technicians, suppliers, employees and customers.

Education

• High School Diploma (or equivalent)
• Post Secondary Degree, automotive service management or related field

*Military Service a plus.

Skills

• Problem Solver
• Mechanically inclined
• Technical
• Computer savvy
• Detail oriented
• Good with people
• Works well under pressure
• Customer-oriented
• Excellent communication skills
• Good management skills
• Great leadership ability
• Stamina and fitness to be on feet all day and lift 50 lbs.

*Must be Bilingual English and Spanish

Compensation

$24 - $28 per per hour commensurate to qualifications with 10% raises per year. After 1 full year of meeting goals and in good standing, then opportunity to become GM with Minimum Base Salary after 3 month training and trial, $70K year plus very generous unlimited profit sharing bonus paid monthly and yearly, which potentially could add an additional $10K to $20K or More per year. If GM meets or exceeds company goals and is in good standing, then eligible for up to 10% Base Salary Increase every year. See company for details.

Position Type

Full-Time

Benefits

1 week of paid vacation after 1 year. 2 weeks of paid vacations after 2 years.

Job Type: Full-time

Pay: $24 - $28 Hour

Join us as we strive to provide top-notch car washing services while ensuring customer satisfaction!

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Free parking
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Overtime

Application Question(s):

• Why do you want to work at a car wash?
• Can you lift 50 lbs?
• What experience do you have in car washing or automotive?

Experience:

• Automotive or Mechanical: 1 year (Required)

Language:

• English and Spanish Fluently (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $10,000 - $20,000