Jr. Systems Analyst

Works for and under the general direction of the Manager, IT Systems Engineering. This role is responsible for assisting with establishing, managing and maintaining standards, monitoring, and operational performance of systems and hardware related to IT Operations infrastructure and applications.

As a key member of this team, you'll be instrumental in managing the enterprise job scheduling platform, driving security patching and upgrades, and providing top-notch engineering and operations support.

Responsibilities:

In this role, you'll do more than just manage schedules. You'll be tasked with building IT automation solutions that elevate business environments.

• Turn routine IT tasks into sophisticated, real-time business service automation, you'll play a pivotal role in helping the organization achieve the highest possible Return on Automation.
• The Analyst will be responsible for Batch server monitoring activities related to production control and coordination. This includes meticulous planning, scheduling, input/output control, job setup, and maintaining standards.
• Collaborate closely with Business, Application and Project Teams, providing expert guidance on setting up and managing batch job schedules.
• Create and maintain batch job schedules in our advanced Batch Job Scheduling tool, following directions from Application Teams.
• Translate application/project requests into actionable updates to batch job schedules, ensuring seamless operations, encompassing tasks like adding/removing/updating job definitions, defining job dependencies, and setting success/failure criteria.
• Bring automation to batch job schedules, ensuring they run flawlessly at designated times and frequencies.
• Manage the migration of batch job schedules across various phases, from development to user acceptance test and production.
• Verify batch job schedules and job flow to match requested conditions/dates.

Qualifications:

• Proficiency with workload automation systems and scheduling platforms, including hands-on experience with batch job processing and scheduling job flows.
• Must have the ability to migrate of standalone tasks into an automated schedule.
• \Ability to review status logs for analysis, troubleshooting and remediation of scheduler or task issues.
• Must have a strong grasp of IT infrastructure and operating systems, including Linux and Windows Server operating systems and VMS Emulator administration.
• Must possess the ability to configure and manage operational tasks to fulfill business requirements.
• Detailed knowledge of command line, Orchestrator, cron, and task scheduler scripting ability is a must.
• Ability to administer Sybase/SAP and MS SQL including competency with programming and scripting languages like shell scripting and SQL.
• Ability to troubleshoot and diagnose system incidents. Includes gathering empirical data and analysis to develop technical solutions.
• Ability to accurately log, ticket, and own/escalate incidents resulting from infrastructure events and provide accurate, timely and professional documentation on all supported issues.
• Provide Level 2 and Level 3 support for enterprise job scheduler application and schedules.
• Perform routine maintenance activities including operating system upgrades, patching, and development of technical documentation.
• Evaluates services provided by vendors and recommends changes.
• Industry certifications preferred.

Minimum Requirements:

• Bachelor's Degree from an accredited college or university or appropriate certifications from industry technical training program.
• 3 years of relevant IT work experience managing mid-size or larger system environment.
• Requires excellent verbal and written communication skills. Must have the ability to provide the “basic” explanation of technology for nontechnical managers, directors and above.
• Performs related duties and fulfills responsibilities as required.
• Self-motivated and the ability to work under limited supervision.
• Industry technical certifications a plus.
• Demonstrates character, integrity and ethical values.
• Possesses a customer-oriented service attitude.
• Excellent communication and analytical skills.

Benefits:

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

• Medical coverage
• Dental coverage
• 401(k)
• Plus more!

The salary range is $85,000 - $95,000 per year.

We are proud to be an equal opportunity employer and are committed to a drug and alcohol-free workplace.