What are the responsibilities and job description for the Customer Account Representative position at Star Hanger Systems?
Overview
We are seeking a motivated and detail-oriented Customer Service Account Representative to join our dynamic team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met while fostering strong relationships. Your expertise in technology sales and account management will be essential in driving customer satisfaction and loyalty.
Responsibilities
- Serve as the main liaison between clients and the company, addressing inquiries and resolving issues promptly.
- Utilize Salesforce to manage customer accounts, track interactions, and maintain accurate records.
- Engage in direct sales activities to promote our products and services, ensuring a thorough understanding of client needs.
- Conduct technical sales presentations that demonstrate the value of our software solutions.
- Collaborate with cross-functional teams to enhance customer experience and streamline processes.
- Manage assigned territories effectively, identifying opportunities for growth and expansion within existing accounts.
- Negotiate contracts and agreements with clients to secure favorable terms for both parties.
- Provide exceptional retail sales support by guiding customers through product selections and answering technical questions.
Qualifications
- Proven experience in technology sales or related fields is preferred.
- Familiarity with Salesforce or similar CRM software is a plus.
- Strong skills in direct sales, technical sales, and collaboration sales techniques.
- Excellent negotiation skills with a track record of successful deal closures.
- Ability to manage multiple accounts effectively while maintaining attention to detail.
- Strong communication skills, both verbal and written, with an emphasis on customer service excellence.
- A proactive approach to problem-solving and the ability to work independently as well as part of a team.
Join us in delivering outstanding service to our clients while growing your career in a supportive environment!
Serious and Reliable Inquiries Only.
Job Types: Part-time, Contract, Temporary, Internship
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Paid time off
- Paid training
Compensation Package:
- Bonus opportunities
Schedule:
- Day shift
- Monday to Friday
Experience:
- B2B sales: 1 year (Required)
Ability to Commute:
- Columbia, SC 29203 (Required)
Ability to Relocate:
- Columbia, SC 29203: Relocate before starting work (Required)
Work Location: In person
Salary : $16
