What are the responsibilities and job description for the Tour Guide / Driver position at Star Shuttle & Charter?
JOB OVERVIEW
Star Shuttle and Charter in Austin is looking for a part-time Tour Operator to drive Sprinters and Charter Buses on Hill Country tours. We are looking for a positive, outgoing, customer service driven driver who is comfortable speaking into a microphone while giving the tours. Must have a good knowledge of Texas history..
- Transporting guests to/from designated locations in a safe, efficient and courteous manner.
- Adhering to all local and state driving laws.
- Ensures safety and security of passengers and vehicle.
- $20 per hour plus tips.
ESSENTIAL JOB FUNCTIONS
- Maintain complete knowledge and compliance of all departmental policies, service procedures, and standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Maintain positive guest relations at all times.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Inspect vehicle for damage; document required repairs.
- Inspect vehicle for operating condition and correct and issues (i.e., tire pressure, oil/fuel/water levels).
- Communicate vehicle maintenance needs to Manager on duty.
- Obey all traffic and driving regulations.
- Remain on scheduled route at all times.
- Drive the vehicle to transport guests/visitors to and from designated destinations.
- Meet and greet passengers from designated pick up areas.
- Communicate any delays, problems and passenger needs by phone
- Document all trips accurately prior to the start of, and at the conclusion of each day
Minimum Requirements
- Valid Class C or B with Passenger Endorsement
- Excellent driving record as detailed by Insurance Company requirements.
- Thorough knowledge of local roads.
- Ability to pass background check
- Available to work weekends
- Ability to pass pre-employment drug test
- Fluency in English both verbal and non-verbal.
- Provide legible communication and directions.
- Basic arithmetic and money handling required.
Daily functions require the ability to:
- Perform job functions with attention to detail
- Prioritize and organize
- Be a clear thinker, remaining calm and resolving problems using good judgment
- Follow directions thoroughly
- Understand guests' service needs
- Work cohesively with co-workers as part of a team
- Ensure a safe working environment
Work Remotely
- No
Job Type: Part-time
Pay: $20.00 per hour
Supplemental pay types:
- Tips
Experience:
- driving: 1 year (Required)
License/Certification:
- Class B CDL (Preferred)
Work Location: Multiple locations
Salary : $20