What are the responsibilities and job description for the Park Manager position at Starland Sportsplex & Fun park?
Qualifications:
As Park Operations Manager, you are responsible for overseeing all amusements, attractions and guest experiences while driving overall park success. You will manager daily operations, ensure a safe, clean and engaging environment and lead a team to deliver exceptional service. In addition to supervising staff scheduling, training and performance, you will play a key role in strategic growth, revenue generations and cross-department collaboration. This position demands strong leadership, problem solving abilities and a hands-on approach to ensure seamless operations and an outstanding guest experience.
Key Responsibilities include:
- Oversee the daily operations of all attractions, ensuring efficiency, safety and top-tier guest experience.
- Develop and execute strategies to drive revenue growth, enhance guest engagement and optimize park performance.
- Work with Maintenance to ensure all attractions are functioning properly, coordinating repairs and routine upkeep.
- Manage staff scheduling breaks and rotations, ensuring proper coverage and operational efficiency.
- Supervise the opening and closing of attractions, maintaining adherence to safety and operational standards.
- Maintain and optimize redemption inventory, ensuring proper stock levels, organization and presentation.
- Foster exceptional guest service, proactively resolving concerns and conducting facility walk throughs for quality control.
- Train, coach and manage team members, supporting HR in hiring, onboarding and performance evaluations.
- Assist in Food & Beverage, Events, Sports and other departments to ensure operational success across the facility.
- Manage POS systems, pricing updates, ash handling and payroll review, ensuring financial accuracy.
- Analyze sales trends, staffing needs and performance metrics to drive efficiency and profitability.
- Ensure a clean, safe and compliant environment, enforcing health, safety and labor regulations.
- Collaborate with Marketing to develop promotions that increase attendance, revenue and overall guest satisfaction.
Requirements:
- Strong leadership and people management skills.
- Excellent organizational and multi-tasking abilities to balance park operations and cross-departmental needs.
- Hands-on problem solving skills with a proactive approach to managing attractions and staff
- Strong communication and team-building skills to motivate employees to enchance the guest experience.
- High School Diploma or GED required; additional management or hospitality experience preferred.
- 1-2 years of experience in amusement parks, attractions, hospitality or related fields.
- Must be able to stand for 6-12 hours and work in a physically active environment.
- Must be able to work a flexible schedule, including nights, weekends and holidays.
- Must be able to pass a CORI check.
- Valid driver's license or reliable transportation required.
If you’re looking to get your foot in the door at a large family entertainment facility, then this role is for you. Looking to hire ASAP -- apply today!
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Day shift
- Evenings as needed
- Holidays
- Weekends as needed
Work Location: In person
Salary : $55,000 - $70,000
