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Sports Operations - Opener/Closer

Starland Sportsplex & Fun park
Hanover, MA Full Time
POSTED ON 3/19/2025 CLOSED ON 4/5/2025

What are the responsibilities and job description for the Sports Operations - Opener/Closer position at Starland Sportsplex & Fun park?

KEY RESPONSIBILITIES

Facility Operations & Customer Service

  • Open and/or Close the building, ensuring all areas are ready for daily operations or properly secured at closing.
  • Greet and check in sports clients and fun park guests, ensuring a smooth and welcoming experience.
  • Assist with payments, reservations and phone calls at the front desk.
  • Provide fast and friendly service, answering guest inquiries and resolving concerns promptly.
  • Enforce all complex policies, including court and field safety regulations.

Sports & Event Support

  • Set up and tear down sports and event spaces, ensuring timely transitions.
  • Transport athletic equipment to and from storage areas as needed
  • Ensure all event areas are transitioned at the appropriate times for smooth operations.
  • Act as a leader at the sports desk, with occasional assistance in fun park and arcade areas.

Administrative & Financial Duties

  • Document and submit a shift report during each shift to maintain communication and safety protocols.
  • Ensure proper cash handling and deposit procedures are followed.
  • Support daily operations by completing other duties as assigned.

QUALIFICATIONS & SKILLS

  • Previous customer service, sports facility or event operations experience preferred.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Strong problem solving and communication skills.
  • Comfortable working in a physically active role, including lifting and transporting sports equipment.
  • Availability to work early mornings, late evenings, weekends and holidays as needed.
  • Able to lift 50 lbs.

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • Morning shift
  • Night shift

Work Location: In person

Salary : $20 - $25

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